CMS Access Manager in Krakow, Poland

Cisco


In this role you will administer and manage access to services based on policies and actions defined in Cisco and customer Information Security Management. You will enable the organizations to manage the confidentiality, availability and integrity of organizations data and intellectual property. You will respond to request for granting access to services, changing access to services, or restricting access, ensuring that rights provided or changed are properly granted. You will be working closely with internal and customer teams to oversee access to services and ensure rights provided are not improperly used.

The candidate we are looking for will:

Have a general understanding of the ITIL framework

Have a general understanding of Agile principles, values and methods

Understand and meet customer agreements (SLO/SLA/commitments) and ensure key metrics are sustained

Support Cisco’s culture of security and data privacy

Ensure accurate execution of our team activities by following established processes

Collaborate with peers in cross-functional teams

Provide continual communication to stakeholders

Serve as first point of escalation for aligned customer stakeholders

Proactively seek and implement new opportunities for improvements

Develop any necessary training, reporting, and/or tools

Lead projects

Provide superior customer service at all times

Who You Are

You are oriented to detail and organized. You work well with others and are truly a team player. You can see the big picture even when analysing multiple complex factors under pressure. You have a creative and flexible approach to problem solving.

Preferred Skillsets

Previous experience as a project manager and/or in any ITSM role

Data analysis experience

Experience with project management tools.

What we offer

You will be part of a team where you can learn and apply:

Agile & DevOps methodology​

  • teaches you practical ways to enhance your workflow, collaboration, processes, software and even your personal life

Design Thinking​

  • empowers you with a new, creative approach to problem solving and helps you to innovate with stakeholders in mind.

Process Engineering​

  • equips you with critical knowledge of how to make your work, optimize and innovate for the best outcome possible

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.


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