Senior Collections Analyst

Oracle


This role ensures the consolidation of long term relationships with Oracle’s customers, by creating

meaningful professional connections, that enable achievement of cash collections goals and consolidate

Oracle’s market share.

Main role responsibilities

o Meet the cash collected and aging business objective every quarter, in line with Oracle’s policies,

audit requirements and process quality standards.

o Maintains business relationships with his assigned customers, both by phone and over email, with

the main objective of ensuring repeat business. All customer facing communications will display

business curtesy, integrity and availability on your part.

o Addresses all customer requirements with accuracy and within the agreed upon time of response,

working with any and all applicable internal teams to investigate and resolve the issues raised.

o Is responsible for the confidentiality of all data he/she has access to and uses through the nature of

this role.

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Career Level – IC3

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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