Virtual Engagement Solutions Director, Türkiye, Russia, Middle East and Central Asia

Medtronic


At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Are you passionate about Digital Transformation and remote engagement tools and solutions and would like to work with some of the most advanced technologies on the market? If yes, we may just be looking for you!

As a Virtual Engagement Solutions Director for Türkiye, Russia, Middle East and Central Asia (TuRMECA) your main aim will be to lead, coordinate, and execute key strategic initiatives within the TuRMECA region with focus on driving implementation, adoption and tracking performance of Virtual Engagement Solutions, leading to growth, productivity and enhanced customer experience.

Responsibilities may include the following and other duties may be assigned:

  • Leading the deployment and performance of new sales, service and support channels such as Remote Sales, E-Commerce, Remote Support and Omnichannel, to expand customer reach and drive profitable sales for the TuRMECA Region.
  • Guiding the deployment of the Remote Sales strategy, identifying opportunities for the businesses, deploying playbooks, training, sales productivity tools, and performance management reports; supporting local teams and the sales organizations to effectively setup and deploy the channel.
  • Supporting opportunity-management and lead generation initiatives, in collaboration with digital marketing and product marketing teams, to ultimately drive accelerated performance.
  • Leading deployment strategy and effective launch execution of the E-Commerce platforms, for direct and indirect markets.
  • Driving the deployment of Remote Support solutions (OR case support, programming, training and proctoring).

Required Knowledge and Experience:

  • Baccalaureate degree and 10+ years of relevant experience, with 7+ years in leadership roles.
  • Passion for digital world and virtual engagement models and solutions; prior extensive experience of implementing such solutions on a large scale.
  • An innovative spirit and creative mindset to proactively find solutions for productive change; change management experience.
  • An Enabler mindset.
  • Excellent business acumen and strategic thinking abilities, to follow anticipating market trends, business needs, and provide omni-channel strategies to meet the goals of the TuRMECA region.
  • Ability to influence and communicate at all levels from field representatives to senior management.
  • People management experience.
  • Fluency in English plus local language.
  • Prior experience of supporting implementation/innovation across the TuRMECA region will be an advantage.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here

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