E-Commerce Customer Support Representative / REMOTE (German language) – open until filled. 155 views

Are you looking to join a company where you can learn, grow, and help others? Do you desire a company that will invest in you as an individual, listen, and value your opinion?

Our young and dynamic LAUBLUST team can help you achieve your career goals.

We are currently accepting applications and seeking self-motivated, upbeat, professional, friendly individuals to join our fast-paced Customer Support team.

We want YOU to see YOUR future with LAUBLUST!

Job responsibilities:

1.       Provide knowledgeable answers to customers inquiries regarding products via mails, chats and social media channels, no calls.

2.       Generate sales leads.

3.       Identify and assess customers’ needs to achieve satisfaction.

4.       Assist clients on order online.

5.        Follow up on all customer requests to ensure the brand provides the highest level of customer service.

6.       Manage ongoing customer relationships utilizing our CRM tools.

Qualifications and skills:

1.       6+ months experience in Sales / Customer Support / Social Media Moderation / Telemarketing or any related field.

2.       E-commerce experience preferred but not required.

3.       CRM experience preferred.

4.       German proficiency (not less than Intermediate level).

5.       Strong communication skills and ability to problem solve.

6.       Attention to details, multitasking, time management, follow up.

7.       Strong computer skills in Microsoft Office programs and the ability to learn new applications quickly. 

Salary: 15 000 UAH / month

Benefits:

1.       Full time remote position

2.       Bonuses applied according to performance

3.       Career development

Apply now to begin your pass to success!

Fresh Graduates with German language are welcomed to apply!

Kindly submit your CV to [email protected] mentioning title in a subject line

  • To help us track our recruitment effort, please indicate in your email & cover letter where (vacanciesinukraine.com) you saw this job posting.
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LAUBLUST is a young, dynamic team from Mönchengladbach, on the beautiful Lower Rhine. Since 2017, our online store provides a variety of products made from FSC-certified wood and natural materials, as well as personalized gifts for any occasion. We offer high quality at reasonable prices with an emphasis on sustainability and respect for the climate because ‘We Love Nature’. Together, we want to offer our customers a flawless shopping experience and delight them with customized and durable products.

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Vacancies in Ukraine (ViU)

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