ICLA Coordinator (Community-Based Paralegal Network), – Ukraine nationals only (Job ID: 4263567923 ) 267 views

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.

We work in crises across more than 30 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights.

NORCAP is a global provider of expertise that contributes to solving challenges in the humanitarian, development and peacebuilding sectors. Our ultimate goal is to strengthen the resilience, and protect the lives, rights and livelihoods of vulnerable people and communities

NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

NRC is looking for ICLA Community-Based Paralegal Network Coordinator in our office in Severodonetsk, Ukraine.


The purpose of the ICLA Community-Based Paralegal Network Coordinator is to establish the system of local paralegals in the communities along the contact-line in Eastern Ukraine; ensure implementation of planned activities in different locations and achievements of targets set; develop and plan the transition process of the system established and eventually contribute to increasing access of the contact-line communities’ residents to the free legal aid services. Other ICLA activities and modalities should also be completed accordingly. The ICLA Community-Based Paralegal Network Coordinator will manage the ICLA CBPN staff based in Severodonetsk and Kurakhove, ensure capacity building and transferring knowledge to the technical team. Under the supervision and guidance of Project Manager, ICLA Community-Based Paralegal Network Coordinator will coordinate project activities with ICLA Housing, Land and Property Coordinator and ICLA Project Coordinator for Luhansk oblast.

Job description:

  • Establish and successfully implement the process of identification of both locations for interventions and paralegals of the Community-Based Paralegal Network in both Luhansk and Donetsk oblasts according to the Proposals, Concept Notes and plans agreed upon between NRC/ICLA and Donors/Senior Management;
  • Present a Workplan for the Network activities with clearly identified and achievable indicators, activities and modalities of intervention. Amend the plan as relevant and highlight the bottlenecks identified during the preparation/implementation of the activities;
  • Plan and supervise the work of the subordinate staff to achieve targets set;
  • Take the overall responsibility of liaising and communicating with local authorities, Free legal aid centres, Partners, other key stakeholders, including humanitarian and development actors with regards to implementation of the Network activities. Be able to ensure the buy-in of the local authorities and other relevant actors in targeted locations. Assign additional liaison focal points when necessary;
  • Plan and facilitate the capacity-building activities of paralegals as a part of the Workplan, conduct the capacity-building activities according to the plans, project documentation and budgets;
  • Supervise the procurement process for assets, monthly fees and payments connected to the Network activities in accordance with the plans, project documentation and budgets;
  • Establish and supervise the quality control and monitoring system to ensure the adequate quality of services provided and enable that feedback channels for the Network beneficiaries are in place;
  • Develop a transition plan for the Network activities to be transferred to local capacities after the respective projects’ end/the ICLA phase-out process is completed;
  • Conduct field visits to the targeted locations and respective field offices to monitor the implementation of the activities;
  • Maintain the Volunteer agreements/Paralegals MoU system and secure it being correspondent to both NRC Standards and national legislation;
  • Secure constant provision of guidance and capacity enhancement to the paralegals identified through the activities of the subordinate staff;
  • Monitor, analyse and document issues of concern arising during the casework with beneficiaries
  • As relevant, coordinate the work of the NRC ICLA project with partners;
  • Assist in development of relevant quantitative and qualitative indicators for ICLA activities, monitor the performance under respective donors and progress on certain indicators via ITT/Database and other monitoring tools;
  • Draft reports on the activities implementation status and relevant administrative affairs;
  • Contribute to the proposals writing and budgets drafting process;
  • Represent ICLA project in various coordination forums and working groups;
  • Prepare, organize and facilitate trainings, workshops, webinars and other events according to the plans/requests;
  • Perform any other tasks as requested by ICLA PM.


  • 2 year experience from working with ICLA or similar project implementation position in a humanitarian/recovery/development context
  • Management experience (including indirect and remote management), good personnel management skills
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Fluency in English, both written and verbal
  • Fluency in Ukrainian and Russian language
  • Proficient reporting and analytical skills
  • Excellent liaison, networking and communication skills, ability to secure the buy-in from different stakeholders
  • High education, preferably with background in law or another relevant field
  • Previous experience with running volunteer-based projects will be a decisive advantage
  • Understanding of laws and regulations related to internal displacement and other conflict-related issues
  • Experience in planning, organizing and conducting capacity-building activities
  • Understanding of main monitoring and evaluation, quality control concepts of humanitarian organizations
  • Experience working with local partners would be an advantage
  • Presence of established network of local authorities’ and self-government institutions’ representatives, volunteers/activists, humanitarian organizations’ representatives would be a decisive asset
  • In-depth knowledge of the context in East Ukraine, especially regarding the contact-line communities
  • Good knowledge of government and self-government systems and procedures
  • In-depth knowledge of the state-based free legal aid system
  • Experience with start-up of ICLA or related programmes is an asset.

Personal qualities:

  • Handling insecure environments
  • Managing resources to optimize results
  • Empowering and building trust
  • Managing performance and development
  • Planning and delivering results
  • Initiating action and change
  • Influencing
  • Strategic thinking.

We offer:

Contract period: till the end of the year upon availability of funding

Salary/benefits: According to NRC country policy, medical insurance, training opportunities, 7,5 h. working day

Duty station: Severodonetsk, Ukraine

The deadline for application – 27.07.2020

Please note that we will contact only with shortlisted candidates.

NRC retains the discretion to cancel the recruitment.

How to apply:


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The Norwegian Refugee Council is an independent humanitarian organisation helping people forced to flee. We work in crises in 31 countries, where we help save lives and rebuild futures.

We deliver high-quality aid where needs are greatest. When we started our relief efforts after World War II, humanitarian needs were critical. They still are – and we’re still there, protecting people forced to flee and supporting them as they build a new future. Today, we work in both new and protracted crises across 31 countries, where we provide camp managementfood assistanceclean watershelterlegal aid, and education.

We stand up for people forced to flee. NRC is a determined advocate for displaced people. When we witness injustices, we alert the world. We promote and defend displaced people’s rights and dignity in local communities, with national governments and in the international arena. NRC’s Internal Displacement Monitoring Centre in Geneva is a global leader in monitoring, reporting on and advocating for people displaced within their own country.

We respond quickly to emergencies. NRC’s global provider of expertise, NORCAP, the world’s most used, boasts around 1,000 experts from all over the world. Our experts stand ready to deploy at a moment’s notice to support the UN and local authorities in humanitarian crises.

Around 14,000 humanitarians work with the Norwegian Refugee Council. Most of us are hired locally to work in the field, and a small number are based at our head office in Oslo. Many of our colleagues were once themselves fleeing their homes.

Today, a record 68.5 million people are fleeing war and persecution. Not since World War Two have more people needed our help. The Norwegian Refugee Council assisted over 8.5 million people worldwide in 2018, and with your support, we can help even more.

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