Сustomer Service Coordinator

Sanofi Ukraine, the part of Sanofi Group, diversified global healthcare leader, announces the position of Customer Service Specialist (one year contract) .

KEY RESPONSIBILITIES:

• To build and maintain relationships with distributors and wholesalers;
• To control and monitor customers credit limits, payment and execution of contract obligations;
• To proceed with order taking and invoicing. To collect and monitor handling of stickers and leaflets for non-Ukrainian packs per every customer’s purchase order;
• To handle and settle customers’ claims in the frame of the contract and established internal procedures;
• Under the control of the Customer Service Manager to drive sales administration for continual improvement.

REQUIREMENTS:

• Education: higher education with specialization in economy, logistics and/or mathematics as an advantage;
• Experience & knowledge: minimum 1 year of experience in logistics, sales administration and/or customer service;
• English (Intermediate+), Russian, Ukrainian;
• PC (OS, MS Office, MS Outlook, Internet navigation, Archivers);
• Core competencies /skills: communication, customer service oriented, negotiation, analytical skills, energy, diligence, team-work.

COMPANY OFFERS:

• Professional and career growth opportunities;
• Competitive remuneration and social package;
• Work and development in highly professional team.

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.