Delivery Excellence Manager / Consultant

Viseven Group is an international IT company specialising in interactive content and cloud-based solutions for global pharmaceutical companies since 2009; constant growth and self-development is in our corporate DNA. Our unique developments and approaches are actively used in more than 50 countries all over the world. Viseven’s solutions are represented at major industry events in Barcelona, Philadelphia, London, etc.

The rapidly expanding team includes more than 700+ highly-skilled tech- and non-technical experts: front- and back-end developers, BA specialists and managers who create, localize and customize applications at 8 offices: in Kyiv, Zhytomyr and Vinnytsia (Ukraine), Tallinn (Estonia), Moscow (Russia), New Delhi (India) and Bridgewater (NJ, USA).

Responsibilities

• Analyze current delivery processes & capabilities, identify improvements needed within the digital content production unit
• Provide consulting and help in implementing global delivery services within the “Follow-the-Sun” approach, setting up delivery hubs, and building unified teams in different parts of the world
• Propose action plan and drive overall delivery reform inside the company
• Set up best practices (processes & tools) to ensure smooth delivery of projects and initiatives within target margin, time and quality
• Implement performance & quality metrics
• Improve and optimize development methodology, processes, procedures and structures, drive proper scaling (I.e. using Scaled Agile Framework principles)
• Build knowledge and best practice sharing across delivery teams

Requirements

• sound communication skills, upper-intermediate English
• expert in people and project management methodologies, best delivery practices agile principles, and methodologies
• experience in building, scaling, optimizing delivery functions in tech companies on a global/regional level, working with distributed teams across the globe
• leadership experience
• profound experience in development processes & tools implementation and continual improvement, metrics analysis
• track record for working with senior leaders on a wide range of issues
• able to work in a highly agile, fast-paced environment; comfort in ambiguous environments, and setting a strategy/structure to tackle large problems
• understanding of business transformation, process development, and change principles
• highly developed problem-solving skills and the ability to adapt to shifting contexts
• open-minded, respectful, tolerant, supportive and diplomatic with sound interpersonal skills
• ownership, responsibility and proactivity
• critical and wholistic thinker with a focus on delivering business value

We understand that our team members are essential to making our goals a reality, so we value and empower them to share their vision. And we reward this kind of passion with a highly competitive compensation and exceptional benefits, such as:

·     Competitive compensation and regular performance based salary and career development reviews

·     Passionate experienced team, friendly atmosphere

·     Professional and career growth

·     Paid time off – 18 business days per year (20 business days after 2 years of cooperation)

·     Non-documented sick leave – 4 business days per year

·     Documented sick leave – 20 business days per year

·     Family leave – 3 paid business days in case of marriage, childbirth or bereavement

·     Comprehensive medical insurance

·     English learning courses

·     Opportunities to participate in professional forums and conferences

·     Regular corporate events and team-buildings

·     Enjoyable working environment: comfortable and fully equipped office and possibility to work from home