Lead Family Advocate

Northeast Community Center Association

Position Description
Job Title: The ZoNE Lead Family Advocate

Reports to: Jene Ray, Associate Director

Coordinates: ZoNE Nutrition Projects, CHWs, & CMIS data base use

FLSA: Full time. Hourly Non-Exempt

Position Description:

Family Advocates support Northeast Spokane families in reaching their health, economic and education goals and provide an environment where adults and children can develop their fullest potential. This position provides one-on-one family goal setting and mentoring as a community health worker, with a focus on food delivery and nutrition education, as well as program management, data assessment, and partner coordination of shared deliverables.

Organization Overview:

The ZoNE Project is a “place -based” community initiative shining the light on deep disparities in health, education, and economic outcomes among children, youth and families in our Northeast neighborhoods while generating hope and opportunity through collective action. A partnership of organizations and families, we are committed to building powerful and inclusive connections, opening doors of opportunity with families, and creating an impact that lasts for generations. The Northeast Community Center Association acts as the backbone organization in partnership with residents and families, the City of Spokane, 50+ multi-sector organizations, and Spokane Public Schools. More at www.thezonespokane.org.

Primary Responsibilities and Specific Duties:

• Responsible for establishing trusting relationships with Northeast Spokane families with children, engaging them in a variety of community programs including delivering healthy foods with partners, schools, and medical providers’ participation.

• Deliver food and nutrition education to qualified families on a weekly basis, completing all surveys and screening tools, organizing opportunities and registering families for cooking classes and other programs.

• Provide one-on-one mentoring and small group support with a focus on family strengths.

• Conduct intake interviews with families and enter data into the Community Management Information System

(CMIS) platform. Provide ongoing follow-up, basic motivational interviewing, and goal setting with families following all confidentiality requirements.

• Develop an ongoing plan that the family helps to construct and empower families by helping them navigate and access community resources and services.

• Oversee the ZoNE Family Nutrition Programs, including coordinating data collection & assessment, coordinating partners and programming, and coordinating CHW engagement with families.

• Manage CMIS data use for the ZoNE Collaboration

• Act as a team member with ZoNE and NECC staff, parents, partners, other community health workers, schools to provide integrated services to children and families.

Skills and Personal Characteristics:

The selected candidate will be not only dynamic and outgoing, but strong in cultural knowledge and competence; comfortable with change; hold the ability to connect and empathize with community members; and possess the energy and passion for serving the community. Ability to actively listen and communicate/coordinate with both families and staff of different types of organizations. Ability to work independently and as part of a team of community health workers, coordinating support for families of different racial/ethnic/cultural backgrounds with partners across multiple organizations and schools.

Knowledge, Skills and Abilities:

• Flexible, self motivated, outcome driven

• Project/program development and management experience

• Ability to work in multiple databases

• Have a passion to work with families to assist them in meeting goals

• Experience with motivational interviewing and mentoring techniques

• Ability to work well with all types of people

• Demonstrated experience in effective collaboration and teamwork

• Good verbal, written communication and organizational skills

• Ability to problem solve quickly and independently

• Ability to maintain composure in crisis situations

Other Requirements:

• Valid driver’s license, clean driving record, and reliable transportation

• Computer skills with a variety of software programs and ability to adapt/learn new technologies

• Must pass a background check

• Must exhibit maturity and professionalism in personal behavior when officially representing the NECC/The ZoNE and even when off duty.

Required Education: HS Diploma/GED

Required Experience:

Minimum 1 year experience working in community organizing

Must demonstrate past experience of designing and implementing programs/projects

Must demonstrate past mentoring experience

Preferred Experience/Education:

Knowledge of community-specific culture and/or Northeast Spokane neighborhood resident. Multilingual in one of these languages: Spanish, Marshallese, Russian/Ukranian, Arabic. An associate of arts degree or bachelor’s degree in a social service-related field, such as social work, behavioral sciences, nutrition, psychology, child development, or mental health. Experience working with children and young families, knowledge of community resources, social services, and/or health education. Working knowledge of MS Word, PowerPoint, Outlook, and Excel.

Hours/Salary & Benefits: FT. $17-$18/hour depending on experience and education. Medical insurance, retirement & other benefits in accordance with NECC personnel policies upon successful completion of probationary period.

The responsibilities and requirements described in this position description are representative of attributes needed to successfully perform the primary duties and responsibilities of this position. This description in no way states or implies that the primary duties described are the only responsibilities.

To apply: Please send cover letter and resume to Jene Ray and/or call 509-209-7227 with questions.

The Northeast Community Center Association is a Drug and Alcohol-Free Work Environment. Applicants may be

requested to complete pre-employment drug screening. As the Center serves fragile populations, a pre-employment

criminal background check will be required. This is an Equal Opportunity Work Environment.

Job Type: Full-time

Pay: $17.00 – $18.00 per hour

Benefits:

• Flexible spending account
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
We have health screenings and temperature checks for everyone who enters the Community Center daily. We provide protective equipment for employees and residents we interact with.

Experience:

• community organizing: 1 year (Required)
• Strength Based Mentoring: 1 year (Preferred)
• using a data system: 1 year (Preferred)

Work Location:

• Multiple locations

Typical start time:

• 9AM

Typical end time:

• 6PM

This Job Is:

• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

Company’s website:

• https://www.thezonespokane.org

Company’s Facebook page:

• @thezonespokane

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place