INTERMEDIATE CLERK

FILING DATES:
Applications will be accepted starting Monday, April 26, 2021, 8:00 a.m., PT until the needs of the service are met and is subject to closure without prior notice.

EXAM NUMBER:
41138E

TYPE OF RECRUITMENT:
Open Competitive Opportunity

APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING

DEFINITION:
Performs specialized clerical duties.

CLASSIFICATION STANDARDS:
Positions allocable to this class typically report to a clerical supervisor or higher and perform specialized clerical duties requiring a working knowledge of specialized subject matter and the specialized clerical functions involved. Performance of assigned duties requires initiative and independent judgment within procedural and policy limits.

Essential Job Functions

Processes documents according to established procedures; examples include reports, charts, tables and lists, bills, receipts, statements, case files, permits, licenses, and notices.

Reviews documents for completeness, accuracy, and compliance with legal and other requirements.

Answers questions and provides information to the public concerning regulations, procedures, forms , applications, programs and services, and permit requests.

Maintains records requiring specialized knowledge and judgment in the selection, compilation or computation of data; examples include cost records and distribution and control ledgers which can be posted without extensive knowledge of bookkeeping.

Compares or segregates documents where specialized knowledge of the function and more than a routine check for completeness and accuracy is involved.

Utilizes office- machines such as computers or terminals, copiers, scanners, or calculators incidental to the performance of other duties.

Searches records and files for data where judgment and discrimination are required in selecting or abstracting material.

Indexes and cross-references records and files.

Sorts, arranges and files documents and publications; retrieves and issues filed materials.

Calculates amounts due, collects fees, and issues receipts.

Requests, receives, stores, inventories, and issues office supplies, and maintains related records.

Receives, sorts and distributes mail.

Serves as a receptionist or counter clerk, as needed.

Requirements

SELECTION REQUIREMENTS:
Option I: A current participant within the Los Angeles County Greater Avenues for Independence (GAIN)/ General Relief Opportunities for Work (GROW) program AND six months of office clerical experience in the service of the County of Los Angeles -OR-

Option II: A current participant within the Los Angeles County Greater Avenues for Independence (GAIN)/ General Relief Opportunities for Work (GROW) program AND one year of office clerical experience outside the service of the County of Los Angeles -OR-

Option III: A current participant within the Los Angeles County Greater Avenues for Independence (GAIN)/ General Relief Opportunities for Work (GROW) program AND a certificate or Associate of Arts degree in clerical procedures or office administration from an accredited college or university.

Note: Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part time ratio, such as 20 hours per week for two (2) months equals one (1) month of experience.

LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS:
Physical Class II – Light: Light physical effort which may include occasional light lifting to a 10- pound limit, and some bending, stooping or squatting. Considerable walking may be involved.

SPECIAL REQUIREMENT INFORMATION:
In order to qualify under Option III, you MUST include a legible copy of the official diploma, official transcripts, official letter, evaluation report of a transcript, or a certificate of completion with your application or within ten (10) calendar days from application submission. Official transcript and official letter are defined as transcript or letter that bears the college seal and states “official and/or copy” issued by the school’s Registrar Office. A printout of the transcript from the school’s website is NOT considered official and will not be accepted which may result in your application being rejected. An evaluation report of a transcript is defined as a report issued by an academic credential evaluation agency recognized by the NACES or the AICE of the United States. A transcript submitted that is expressed in a language other than English will NOT be accepted and may result in your application being rejected.

ENDORSEMENT OF COUNTY QUALIFICATIONS:
Experience gained in a position performing similar kinds of work which provides the knowledge, skills, and abilities required for the higher-level position will be accepted. Experience claimed will be verified and evaluated to determine if the type, level or length of experience is qualifying. Applicants must supply sufficient information for this evaluation to be made. Applicants claiming such experience in County service must present, within ten (10) calendar days of filing, written proof of this experience in a Verification of Experience Letter (VOEL) signed and approved by their Departmental Human Resources Manager or authorized representative. Credit will only be given for out-of-class experience to meet the selection requirements.

Additional Information

IMPORTANT NOTES:
Please note that all information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made.

FALSIFICATION of any information may result in DISQUALIFICATION.

Utilizing VERBIAGE from the Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFED.

EXAMINATION CONTENT:
This examination will consist of a multiple choice test weighted 100% covering the following:

Customer Focus

Learning Potential

Responsibility

Working with Information

Numerical Calculation

Verbal Ability

Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher on the multiple choice examination in order to be placed on the Eligible Register.

Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add [email protected], [email protected], [email protected] and the domains dpss.lacounty.gov, hr.lacounty.gov, [email protected], [email protected], and [email protected] to your email address and list of approved email senders to prevent email notifications from being filtered as spam/junk/clutter email.

Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.

Notice of Non-acceptance and Final Test Results will be sent via E-mail or USPS, depending on your chosen method of contact in the supplemental questionnaire. Test scores cannot be given over the phone.

STANDARDIZED MULTIPLE-CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19

TRANSFER OF SCORES:
Applicants who have taken identical test part(s) for this or any other exam within the last 12 months will have their test responses for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Upon acceptance of your application, your test responses may be transferred to the new examination and you may not be allowed to retake any identical test part(s) for at least twelve (12) months. Depending on the new examination content, your transferred test responses may not result in the same score.

TEST PREPARATION:
Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary.

An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Please click on “Find a Job” and then “Job Search Toolkit.” Test preparation information is located under the “Employment Test Assistance” section.

Additional practice tests are available at https://www.shldirect.com/en/practice-tests.

ELIGIBILITY INFORMATION:
Candidates receiving a passing score in the examination will be placed on a register of eligible candidates for a period of twelve (12) months. No person may compete in this exam more than once in a 12-month period. Applications will be processed on an as-received basis and promulgated to the list of eligible candidates accordingly.

SPECIAL INFORMATION:
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

SELECTIVE CERTIFICATION REGISTERS:
Selective certification registers may be prepared for the following language specialties: AMESLAN, Arabic, Armenian, Cambodian, Cantonese, Farsi, Korean, Lao, Mandarin, Russian, Spanish, Tagalog, and Vietnamese. The Department may also prepare selective certification registers by service areas.

Candidates who wish to have their names placed on a language selective certification register must indicate their foreign language on the application and pass a qualifying language proficiency test on their ability to speak, read, and write English and the specialty language.

VACANCY INFORMATION:
The resulting eligible register will be used to fill vacancies within Los Angeles County.

PASSING THIS EXAMINATION AND BEING PLACED ON THE ELIGIBLE REGISTER DOES NOT GUARANTEE AN OFFER OF EMPLOYMENT.

APPLICATION AND FILING INFORMATION:
Applications must be filed online only. We must receive your application by 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted.

Plan to submit your online application well in advance to ensure you have sufficient time to verify your email address. You may be required to verify your email address before the application can be submitted by entering a six-digit code sent to your email address. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty.

Applicants must submit all applicable documents (VOEL, diplomas, official transcripts, certificates, etc.) during application submission. All documents must be clear and legible. Although resumes can be uploaded as attachments to the application, resumes cannot be accepted in lieu of completing the online application.

Documents not submitted with the application may be emailed to [email protected] but must be received within ten (10) calendar days of filing. All emails must clearly identify the applicant’s name and the subject line must include the exam name, Intermediate Clerk GAIN/GROW and exam number 41138E.

Acceptance of your application depends on whether you clearly show that you meet the Selection Requirements. Fill out the online application completely and correctly in order to receive full credit for any related education, training, and job experience. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. Utilizing verbiage from the Class Specification and Selection Requirements will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and disqualification. All information supplied is subject to verification. APPLICATIONS MAY BE REJECTED AT ANY STAGE OF THE SELECTION PROCESS. Falsification of any information may result in disqualification or rescission of appointment.

PLEASE REVIEW YOUR APPLICATION CAREFULLY AND COMPLETELY PRIOR TO CLICKING THE “SUBMIT” BUTTON

SOCIAL SECURITY NUMBER:
Please include your Social Security Number for record control purposes.

Federal law requires that all employed persons have a Social Security Number.

NO SHARING OF USER ID AND PASSWORD:
All applicants must file their application online using their own user ID and password. Using a family member or friend’s user ID and password may erase a candidate’s original application record and is subject to disqualification for this examination.

Questions regarding this posting may be emailed, with the exam name Intermediate Clerk GAIN/GROW and exam number 41138E in the subject line, to [email protected].

Americans with Disabilities Act (ADA) Coordinator email: [email protected]

Teletype Phone: (800) 897-0077

California Relay Services Phone: (800) 735-2922

Department Contact Name: Veronik Geragoosian (Primary) or Romeo Teves (Secondary)

Department Contact Phone: (562) 566-7542 (Primary) or (562) 566-7535 (Secondary)

Department Contact Email: [email protected]