Investigator Level 1

NYC Civilian Complaint Review Board

The Civilian Complaint Review Board (CCRB) receives and investigates approximately 5,000 complaints

each year. The largest civilian oversight agency in the United States, the CCRB is an independent, non-

police agency. It is empowered to investigate, make findings and recommend action on complaints

against New York City police officers that allege the use of excessive Force, Abuse of authority,

Discourtesy and/or Offensive language.

Investigations Unit

CCRB Investigators (Level I) are responsible for investigating civilian complaints against the NYPD

alleging police misconduct. A large part of this career opportunity includes: extensive writing, interviewing

witnesses and police personnel, researching, juggling competing priorities, working independently and

drafting compelling closing reports.

Our investigative staff is comprised of more than 90+ investigators from various socio-economic

backgrounds who speak 10+ languages, including, but not limited to: Spanish, Cantonese, Russian,

French, Mandarin, Hindi, Polish, Japanese, Twi, Akan, Ukrainian and Tamil. Our team is comprised of

the best and brightest Undergraduate and Graduate students from the best educational institutions

nationwide.

To learn more about our Investigations Unit and employee benefits please visit our official website at

www.nyc.gov/ccrb.

Tasks and Responsibilities:

• Receive, investigate and manage a case load of civilian complaints of police misconduct related to

allegations of Force, Abuse of Authority, Discourtesy and/or Offensive Language (FADO).

• Assess whether complaints are within CCRB jurisdiction.
• Contact and schedule complainants for informational interviews to discuss incidents in detail.
• Analyze and interpret rules, regulations and policies as outlined in the NYPD Patrol Guide.
• Interview witnesses from diverse socio-economic and ethnic backgrounds.
• Schedule and interview New York City police officers, who are represented by union attorneys.
• Research and secure confidential and sensitive documentary evidence for cases, including but not

limited to medical and police reports.

• Compose and summarize details of complainant, subject and witness interviews.
• Create substantial narrative closing reports which concisely describe factual findings, applicable rules

and reasoning employed to arrive at conclusion and forward all reports and suggested

recommendations to the CCRB Board.

• Lead field-work activity to research and gather sensitive and critical information related to pending

case(s).

What Investigators receive:

• New investigators undergo intensive orientation training and are managed by supervisors with

investigative and administrative experience.

• Investigators become knowledgeable about policing in a democratic society, police department

procedures, legal principles governing search and seizure law, and the circumstances under

which officers can use force.

• Clear promotional path.
• Challenging and meaningful responsibilities.
• Diverse and inclusive work environment.
• Mentor assignment and support.

Minimum Qual Requirements

1. A baccalaureate degree from an accredited college or university

Preferred Skills

A baccalaureate degree from an accredited college and a minimum 3.0 cumulative GPA.

Desirable Qualifications

• Foreign language proficiency a plus.

Essential Skills

• Lead objective investigations of police misconduct.
• Proficient in MS Suite.
• Exceptional oral and written communication skills.
• Skillful analysis of vast amounts of detail and information while applying coherent

reasoning to arrive at logical conclusions.

• Ability to multi-task, manage competing priorities, and meet deadlines.
• A collegial, flexible and adaptable approach to work is required.

Additional Information

PUBLIC SERVICE LOAN FORGIVENESS PROGRAM

The federal government provides student loan forgiveness through its Public Service Loan Forgiveness

Program (PSLF) to all qualifying public service employees. Working with the CCRB qualifies you as a

public service employee and you may be able to take advantage of this program while working full-time

and meeting the program’s other requirements. Please visit the Public Service Loan Forgiveness

Program website at https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service to

view the eligibility requirements.

To Apply

TO APPLY

We are excited to learn more about you and your interest in the CCRB. Our applicant portal allows (2)

options for uploading all required files. Please scan and upload your cover letter and resume as one

document and your unofficial college transcript and writing sample as another document.

1. Resume

2. Cover letter (explaining your interest in our Investigation Level I role and the CCRB)

3. Unofficial college transcript

4. Analytical writing sample of less than 10 pages. You may submit professional or academic writing samples.

CITY EMPLOYEES:
1) Apply through Employee Self Service (ESS) under Recruiting Activities

2) Search for Job ID# 459397

FOR ALL OTHER APPLICANTS:
1) Go to www.nyc.gov/careers/search

2) Search for Job ID# 459397

NO PHONE CALLS PLEASE. ONLY THOSE CANDIDATES CONSIDERED FOR AN INTERVIEW WILL

BE CONTACTED

In compliance with Federal Law, all persons hired will be required to verify identity and eligibility to work

in the United States and to complete the required employment eligibility verification document form upon

hire.

THE CITY OF NEW YORK IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

The NYC Civilian Complaint Review Board (CCRB) is committed to recruiting and retaining a diverse and

culturally responsive workforce. We strongly encourage people of color, people with disabilities, veterans,

women, and lesbian, gay, bisexual, and transgender and gender non-conforming persons to apply.

All applicants will be considered without regard to actual or perceived race, color, national origin, religion,

sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior

record of arrest; or any other basis prohibited by law.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.