ESSENTIAL DUTIES AND RESPONSIBILITIES:
Respond to new client inquiries from Russian-speaking clients.
Perform a telephone screening to determine if potential clients are appropriate for OAS services or an outside provider. In some cases, further in-person assessment may be required.
Provide support, information, and assistance to Russian-speaking older adults and people with disabilities in a culturally and linguistically appropriate manner.
Provide Person Centered Options Counseling (PCOC), when clients would benefit from a more in-depth consultation than general Information and Assistance inquiries.
Enter all new callers into the agency database.
Register and enroll prospective clients in classes, and other activities.
Effectively advocate for clients with healthcare and social service providers. Accompany clients to appointments when needed.
Complete all specified Claims Conference paperwork for Holocaust Survivors.
Assist with socialization services for isolated older adults with other members of the OAS team, possibly including the Russian newsletter, small group gatherings, holiday gatherings, outings, etc.
When applicable, connect clients to other services within JFS including food bank and volunteer services.
Participate in community outreach activities to other professionals as well as to potential clients and their families.
Conduct small group classes, as appropriate, and lead other group activities.
Extensive travel to client homes is required, and many activities will take place in nearby apartment communities.
QUALIFICATIONS:
Bachelor’s degree or equivalent in social work or a related field
Two years of experience in human services
Experience working with older adults and people with disabilities is preferred.
AIRS (Alliance of Information and Referral Systems) Certified Information and Referral Specialist in Aging (CIRS0A) credentials are preferred.
Fluent in English and Russian.
Excellent written and verbal skills.
Ability to work effectively and compassionately with individuals who may have a variety of physical or cognitive disabilities.
Team oriented with strong interpersonal skills.
Working knowledge of Microsoft Word and Outlook is required.
Ability to learn to use an electronic database is also required.
Must have a valid Washington State Driver’s License and access to an insured vehicle.
Jewish Family Service offers competitive wages and a generous benefits package.
If you are interested in joining our team, please visit our Indeed page. Select the position you are applying for and submit your resume and cover letter.
Applications are only accepted online.
NO PHONE CALLS PLEASE.
Equal Opportunity Employer/Disabled/Vets
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