Job Description:
Job Summary: The Client Care Supervisor is responsible for providing quality services to Elara Caring’s Personal Care Services (PCS) clients by supervising, supporting, and coordinating the direct care homemaking, personal care, and home health aide staff. Coordinators are expected to uphold the high quality standards of Elara Caring by ensuring compliance with established company policies and all applicable state and federal regulations.
Job Requirements:
Experience: Employment or personal experience giving one an understanding of the issues and needs of the elderly or disabled. Two years’ experienc in fast-paced office preferred.
Education: Must have a high school diploma or GED. Associates or Bachelor’s degree preferred.
Skills:
- Knowledge of the healthcare industry
- Working knowledge of Medicare/Medicaid, home care benefits, policies, and procedures preferred
- Excellent computer skills required
- Excellent organizational skills required
- Must be able to multitask in a fast paced environment
- Professional verbal and written communication skills required
- Must be a team player, intuitive, and able to interact effectively with all
- Possess good management and leadership skills
- Ability to motivate others in a positive manner.
- Bilingual fluency in Spanish, Chinese, Russian, or Portuguese language may be required as needed
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