Applications Analyst (FT)

Salary

$65,166.40 – $83,740.80 Annually

Location

Brooklyn Park, MN

Job Type

Regular Full-Time Benefited (40 Hours)

Department

Finance

Job Number

2021-00024-KE

Closing

6/6/2021 11:59 PM Central

DESCRIPTION

QUESTIONS

Position Summary

The City of Brooklyn Park is looking for an Applications Analyst who enjoys the challenges and rewards in solving technology problems and helping others in a progressive technology environment.

To Applications Analyst will lead, coordinate and collaborate with technical teams on the evaluation, implementation and on-going support of the City’s paperless content management and process automation initiatives.

Essential Duties and Responsibilities

Lead teams on using Laserfiche in support of our process automation initiatives.

Build reports, forms and workflows to support process improvements.

Database administration including backups, restoration, queries and extracts.

Work with departments on gathering solution requirements and securing final acceptance.

Test solutions to ensure they meet design requirements.

Review and apply software updates.

Review and respond to requests for application changes.

Support existing software applications through interaction with City staff and software vendors.

Document solutions and technical processes.

Coordinate software training for city staff.

Represent the City at user group meetings and attend annual conferences held by our software vendors

Participate in the ITS on-call schedule for after-hours technical support

Assist with second level technical support for applications when a technical service specialist needs help.

Assist the IT Manager with scoping projects and developing project charters.

Prioritize and manage multiple application projects at the same time.

Leadership skills to meet tight deadlines, manage user expectations, and work well in a team environment.

Coordinate software training for city staff.

Basic troubleshooting and understanding of network equipment.

Other duties as assigned or apparent.

Minimum and Desired Qualifications

Education

Associate’s degree in Information Systems or closely related.

Experience

Three years of experience which includes the following:
administering and supporting enterprise applications in a Microsoft Windows environment

troubleshooting and resolving complex software related issues

leading teams and managing software related projects

analyzing needs for new applications

ad-hoc report design and creation

OR

Five years of experience which includes the above essential duties.

Licenses/Certifications

Valid driver’s license

Equivalency

An equivalent combination of education and experience closely related to the duties of the position MAY be considered.

Knowledge, Skills, & Abilities

Demonstrated ability to organize and prioritize work to achieve desired outcomes

Demonstrated ability to communicate effectively orally and in writing

Ability to work a flexible work schedule that may include night and weekend hours

Ability to lift and carry 35 pounds

Ability to provide a level of customer service that meets or exceeds customer expectation and satisfaction.

Ability to relate and work effectively with people from diverse cultural, socioeconomic, racial and ethnic backgrounds.

Embrace and engage in cultural shift toward Continuous Improvement.

Desirable Qualifications

Bachelor’s degree in computer information systems or closely related field

Experience in administering and using Laserfiche

Experience in supporting applications in a local government environment

Experience in formal Project Management methodologies

Experience in Microsoft SQL

Previous experience working with people from various cultural, socioeconomic, racial and ethnic backgrounds.

Fluency in Spanish, Hmong, Laotian, Russian, Somali or Vietnamese language(s).

Background Check

The City has determined that a criminal background check is necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

Selection Process

The selection process will consist of one or more of the following steps: a rating of relevant education and experience and/or an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The Human Resources Department reserves the right to limit the number in any phase of the selection process.

Eligible List

The eligible list will expire one month after it has been established.

Brooklyn Park is a thriving northwestern suburb of Minneapolis and the sixth largest city in the state with over 82,000 residents and 30,000 jobs. As the 11th fastest growing city in Minnesota, the city has become even more vibrant because of our remarkable racial and cultural diversity. Fifty-four percent of residents are people of color, 22 percent are foreign-born, and more than a quarter speak a language other than English at home.

Our Vision, Values and Goals

Additional Information

Department/Division

Finance/ITS

Anticipated Work Schedule

Full-time, non-exempt, non-union position subject to a flexible schedule that includes a standard eight (8)-hour work day, Monday through Friday; will require rotating on-call evening and weekend hours.

Anticipated Hiring Wage

$31.33- 36.44 per hour, depending on qualifications

Resume Requested

To help us evaluate candidates’ education, experience and skills, we are asking all candidates to provide a resume for this position.

Agency

City of Brooklyn Park

Address

5200 85th Avenue N

Brooklyn Park, Minnesota, 55443

Phone

763-493-8016

Website

http://www.brooklynpark.org

Regular, full-time City of Brooklyn Park employees (30 or more hours per week) are eligible for a benefits package including: Vacation New employees generally earn 10 days of vacation per year Vacation accruals increase with longevity up to a maximum of 20 days per yearSick Leave Sick leave is accrued at the rate of 8 hours per month with unlimited accumulationHolidays 12 paid holidays per yearHealth Insurance: Employees may choose between two health plans with an option to waive if covered under another qualified plan The City contributes to the cost of health insuranceDental Insurance Employees may choose between two dental plans with an option to waive if covered under another qualified planLife Insurance The City provides term life insurance with an option for employees to purchase additional voluntary and dependent term life insurance at group ratesDisability Insurance Long-term disability insurance available at group rates Retirement Public Employee’s Retirement Association (PERA) pension plan (employer/employee contributions Optional 457 deferred compensation plans for tax-deferred retirement savingsFlexible Spending Arrangement (FSA) Reimbursement account for health care and daycare expenses using pre-tax contributionsEmployee Assistance Program (EAP) Employee Assistance Program provides confidential counseling and referral servicesFitness Free on-site fitness facilities; Wellness program and fitness classes offeredDirect Deposit (mandatory) Payroll checks are automatically deposited into designated account(s) on paydayRegular, part-time benefited City of Brooklyn Park employees (20-29 hours per week) are not eligible for Health Insurance, but are eligible for the following benefits: Sick and Vacation at a pro-rated rate PERA Life Flexible Spending Deferred Comp, if enrolled. Benefits may differ based on union contracts for employees represented by a collective bargaining unit. This summary is for information only and is subject to change or revocation without notice. This summary shall not constitute a contract or guarantee, express or implied.