Telus International
As a Customer Support Agent, you will master the skills of effective communication, problem-solving, customer service, and strong cultural awareness. You will have the opportunity to be a part of something bigger and to change lives with our technology, amazing people and a strong brand to serve modern society. You’ll be the face of some of the world’s top brands!
Your profile:
- Ability to write and speak fluently, clearly and concisely in Russian and English
- Availability for a full-time schedule, in shifts covering 9:00 – 1:00, Monday – Sunday, 5 days/ week
- Previous customer support experience is an advantage
- Excellent problem-solving abilities
- Empathetic and can communicate in a caring and friendly manner
- Strong time management skills and motivation to exceed expectations
- Enjoy working in a fast-paced environment
- Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
- Strong team spirit with passion and drive to help users and deliver the best in customer service.
We offer:
- Stable job – permanent labor contracts
- Above-average fixed salary, performance bonuses
- Monthly meal tickets
- Public transportation and gym subscriptions reimbursement, after the trial period
- Transportation vouchers for late shifts
- International career – paid training and international career opportunities
- Multilingual exposure – improve your spoken and written language skills
- Inspiring and fun environment – our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
- Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
- Private medical insurance coverage – we work with one of the best suppliers, Medlife Medical Center where you will benefit from a Professional Package
- Special discounts across a variety of Banks, Telecoms, Gym & Fitness centres and more
Additional Job Description
Are you looking for a great career and a place to shine? Join us as a Customer Experience Specialist (CX Partner) on our Airbnb project!
Required Language(s)Russian
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