Video Content Moderator with Polish & English

Job location: Kraków/ Poland

Shift: 24/7

WORK FROM THE OFFICE

At Cognizant, we are dedicated to helping the world’s leading companies build stronger businesses — helping them go from doing digital to being digital.

In Poland, our offices are located in Gdańsk, Wrocław, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!

About the role:

Do you love social media? Are you a fan of vlogging or constantly looking to videos to help solve your challenges? If the answer is yes, then you must start your career with a global company working as a Video Content Analyst for the world’s best loved video-sharing website.

Want to learn more about social media regulation, online free speech, internal controls or maybe even learn about EU policy making? Apply now, start your career supporting this exciting team.

What you do:

• Review user reports regarding website content,
• Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner,
• Make well-balanced decisions and help resolve inquiries to defined policies and procedures,
• Use market specific knowledge and insights to spot and scope solutions to improve the support of user community,
• Review sensitive content, sometimes involving graphic or disturbing subject matter.

Requirements:

• Knowledge of Polish language on at least C1 level and English on at least B2 level,
• Availability to work on an 24/7 shift (including weekend shifts),
• Excellent communication (verbal and written) and interpersonal skills,
• Quick learner and adaptable to learn new processes, concepts, and skills,
• Excellent organizational and time management skills,
• Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard,
• Have a neutral mindset to alternative video content that needs classification.

What we have for you:

• Opportunity to be part of a global organization focused on development,
• Open-minded and multinational environment,
• Training & development opportunities including language courses,
• Professional development and clear career path,
• Full equipment and paid training provided from the first day of work,
• Extensive benefits package: (private medical healthcare including dental care, life insurance, cafeteria benefits).

Content Moderators play an important role in ensuring the safety of online communities against harmful user generated content. Safeguarding the online communication space can lead to meaningful and rewarding work for a content moderator as the mission of moderation aims to create positive, safe and inclusive environments for everyone.

Rewarding outcomes are not often without challenges. As a part of the job requirement, you will be required to review and analyze explicit and extremely sensitive content sometimes involving graphic or otherwise disturbing text, videos, and images which may be disturbing due to their egregious nature. The content under review is likely to expose the reviewer to crime scenes, dangerous or derogatory content, abuse, harassment and sexually explicit content.

At Cognizant, we are committed to the safety and well-being of our employees. As part of our benefits, we proactively provide evidence-based wellbeing solutions for employees working within the critical role of content moderation. Our wellness practices are holistic and aimed at risk mitigation across areas of training, monitoring and support. We understand the cost of caring and the importance of creating a resilient workforce in which employees thrive while being able to make a difference in the world around them.

We can’t wait for you to join our team!

FRESH GRADUATES ARE WELCOME!

For more information about Cognizant, visit https://www.cognizant.com/en-pl/

If you are looking for another opportunity and are interested in the company, do not hesitate to apply online!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

• job may not be performed remotely- Our offices’ address in Krakow is – Tertium Business Park 8th floor | Lublanska 34, 31-476 | Krakow | Poland

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The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

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