GE Healthcare
Job Description Summary
As a Clinical Education Specialist you will be responsible for delivering and co-ordinating training on GE HealthCare’s Molecular Imaging products. This training is mainly delivered at a hospital site but also through phone and digital methods. The Clinical Education Specialist owns support within the Molecular Imaging install base. Responsibilities will include also product demonstrations during pre-sale activities and congresses.
Job Description
Essential Responsibilities
- Provide onsite clinical applications training to users equipment in given modality area.
- Co-ordinate installations and initial clinical applications alongside sales, service and the Clinical Education Manager.
- Conduct high quality application trainings at customer sites to ensure customer’s safe and effective use of GE equipment’s, maximising image quality and productivity.
- Maintaining satisfactory after-sale relationships and development of long-term customer relationships coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs.
- Promote unique differentiators based on customer’s clinical needs, competition, values and benefits sought.
- Continuously develop and improve a network of key opinion leaders within the assigned territory.
- Support Trade show/Workshops/show sites/Customer visits.
- Support the deployment of digital tools and embrace the digital transformation of clinical education.
- Document trainings, site visit’s and Customer interactions as per the local protocol.
- Deliver customer presentations at Classroom Education days and user intimacy events.
Qualifications/Requirements
- Qualified radiographer with experience working clinically within Nuclear Medicine and PET-CT.
- Easy to establish relationship with people, open and flexible to work outside of the office
- Solid problem-solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
- Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
- Self-motivated and proactive, with a keen ability to identify opportunities for improvement and take decisive action to enhance processes and outcomes
- Team oriented with a customer satisfaction mindset
- Ability to multi-task effectively and manage multiple priorities at one time
- Strong presentation skills (public speaking and lecture experience desired)
- Proficiency in effective communication using the local language
- Willingness to travel extensively within your specified geographic region and be present at customer sites for 70-80% of the working time (on average annually)
- Valid driving license
- Required languages: Romanian AND English
- Computer skills
Desired Characteristics:
- Experience teaching Molecular Imaging to Radiographers/Radiologists
- Post-graduate qualification in Molecular Imaging
- Knowledge of GE’s or competitor’s products
- Previous experience as an Application Specialist
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Additional Information
Relocation Assistance Provided: No
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