JFS seeks an experienced case manager/program administrator to join a passionate, caring team providing comprehensive services to seniors; primarily Holocaust survivors. The Care Manager will provide direct case management and will be responsible for coordinating all aspects of the Survivor program; including budgeting, administration and monitoring of services. This is an exciting opportunity for an individual who is passionate about supporting vulnerable seniors.
About Us
JFS has been enhancing the quality of life for individuals and families in the Lower Mainland for over 80 years. Our mission is to provide essential supports fostering the social, physical and emotional wellness of individuals and families most in need. Join us to make a meaningful impact by proactively addressing challenges, embracing change, and uplifting lives. JFS is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.
Benefits & Compensation
JFS offers a competitive benefits package including generous paid time off, paid sick days, paid health and dental benefits, and RRSP matching. This is a full-time position, 35 hours per week. Salary is commensurate with experience.
Duties and Responsibilities
Reporting to Director of Programs and Community Partnerships, the Claims Conference Program Coordinator will be responsible for:
Program Coordination
Become an expert in and comply with all rules and regulations of the Claims Conference for all services provided to Holocaust Survivors
Administer and monitor new Survivor intakes to ensure adherence to Claims Conference policies and processes
Monitor budget and financial requests for services related to the Claims Conference Program; prepare reports as needed for manager and funders
Ensure all required documents for Claims Conference are completed and in client files
Input data into reporting systems and maintain notes in agency database
Organize and facilitate Holocaust Survivor Advisory meetings
Care Management
Conduct comprehensive new client intakes to assess physical, psychosocial, financial and housing needs
Provide ongoing care management to clients. Serve as a client advocate to health professionals and wider systems, liaise with family and provide support to adult children
Make appropriate referrals to public supports/programs and assist or advocate for client in accessing these supports
Facilitate Survivor groups; both therapeutic and administrative
Participate in agency care management team meetings
Community and Public Relations
Network and collaborate with community agencies, committees and senior resources
Develop and maintain accessible resource materials for Survivors
Requirements and Qualifications
Diploma in Community Social Services and/or equivalent education, with a minimum of two years related work experience in the geriatric field
Knowledge or demonstrated interest in Jewish history, culture and traditions
Experience facilitating groups preferred
Experience managing budgets
Strong written, listening, oral communications skills and computer skills
Russian language skills an asset
In depth knowledge of relevant community resources, service providers and networks
Strong interpersonal, networking and leadership skills
Ability to work cooperatively in a non-profit organization
Organizational and time management skills and ability to work independently
Car and valid driver’s license required
Criminal record check required
Start Date
July 2021
To Apply
If you are qualified and interested in this opportunity, please forward a cover letter and resume quoting “Claims Conference Program Coordinator” to Rachel Shanken, Director of Operations at by July 6, 2021. Please note that only qualified candidates considered for an interview will be contacted.
Apply Now
To help us with our recruitment effort, please indicate your email/cover letter where (vacanciesinukraine.com) you saw this job posting.