The City of Gresham has an exciting opportunity to join the Small Business Center (SBC) as an Administrative Analyst within the Community Development Department. The Small Business Center serves new and existing local commercial businesses in Gresham and is a main point of contact for assistance with location siting, City permitting and license processes, incentives and community resources for technical assistance.
This position has the potential for a hybrid in office/remote schedule which will largely depend on the selected candidate’s skills and experience, as well as organizational needs. Any scheduling arrangements will be negotiated at time of hire.
This job posting will remain open until the position is filled with the first review of applications taking place on July 22, 2021.
As Oregon’s fourth-largest city, Gresham is a welcoming community of hard-working people where tradition and heritage meet innovation and opportunity. Gresham is a dynamic, innovative and rapidly growing city where families and businesses have a mutual desire and drive to thrive. Situated near the scenic Columbia River Gorge, Mount Hood recreation area, and minutes from Portland, Gresham has much to offer. Our employees care deeply about the community they serve, and go beyond to deliver services in collaborative, inventive, practical and nimble ways. Our work is challenging, fast-paced and rewarding.
We believe that to deliver the highest level of service to all Gresham community members, it is crucial we employ a diverse workforce, foster an inclusive working environment, and ensure our policies and systems result in equitable outcomes. The City seeks candidates who will support these values by continuously incorporating equity in their daily work and actively contributing to a workplace culture that respects unique viewpoints, life experiences and cultural perspectives. Come build the future with us.
Position Description
What we are looking for:
Since this position interacts with a variety of stakeholders, we are seeking someone who is:
An organized individual who can juggle multiple tasks and projects with frequent interruptions while maintaining a careful attention to detail as within a larger context or goal.
A problem solver who knows where to find answers and seeks to offer solutions that meet or exceed customer needs and expectations while balancing City regulations.
A critical thinker that can anticipate barriers and find solutions ahead of time to avoid impacts to businesses.
A highly motivated, independent worker who takes the initiative to understand business, resources, processes, systems, City operations and services and business needs.
Someone who is collaborative and team-oriented that enjoys working with others to build relationships and leverage resources to assist businesses with effective solutions.
A ‘people person’ who takes genuine interest in others while maintaining a welcoming, friendly, confident, fair, and inclusive approach to every interaction from every stakeholder.
An effective communicator who engages active listening skills to gain understanding and effectively articulate an appropriate, accurate, and thorough response.
Someone who is technically skilled in software (MS Office, Teams, online platforms), sight-typing and is proficient in using and working with databases and other proprietary systems.
A quick learner who can observe and repeat processes or tasks as they are taught with the goal of self-sufficiency.
Someone who utilizes emotional intelligence to manage challenging situations while remaining calm and professional and solution driven.
What you will get to do:
In this role, you will oversee the existing day-to-day operations of the Small Business Center, acting as a liaison/project coordinator for the permitting and license processes between technical review staff (building, fire, development engineering, permit services, licensing, etc.) and local small businesses including: meeting with businesses to provide information on available locations for lease, resources, and regulatory requirements; working with technical staff to determine limitations and options for site or tenant improvements; assisting through City permitting processes (often translating technical information) while identifying barriers solutions and efficiencies through facilitation to ensure high quality customer service delivery.
In addition, developing and implementing expanded and new programming/services for new entrepreneurs and existing businesses will be central to this position. This may include developing and implementing marketing, branding and promotion strategies, conducting outreach and community engagement activities and building technical support partnerships. This work will also include on-the-ground relationship building, increasing presence within the businesses, community, and engagement in special City-lead district projects including: community building efforts, district development readiness, area business community identity development and partnership campaigns to involve and promote commercial economic development.
In support of this work, you will also track, analyze and report commercial business activity as well as provide assistance and recommendations to the Division Manager and Department Director for divisional policies and Council-led commercial economic development initiatives.
Qualifications
Minimum Qualifications:
A Bachelor’s degree in Public Relations, Communications, Marketing, Business Administration, Public Administration or other position-related field AND
three (3) years progressively responsible professional experience in areas related to the position including:
program/project development
project coordination and management
public relations/promotion (marketing, branding, graphic design, outreach, etc.)
technical research
process and policy development
report writing
event logistics
contract management
Additional education or experience may substitute to reach equivalent 6 years of qualifying education, training, and/or experience
Preferred Qualifications:
Bi-lingual in Spanish or Russian
Selection Process
To Apply: Click the “Apply” button at the top of this job posting.
Required application materials include:
Complete online application (please do not reference ‘see resume’)
Resume (limited to no more than 2 pages in length)
Cover letter summarizing your knowledge, skills and abilities related to the position outline (no longer than one page).
Complete answers to supplemental questions
A comprehensive review of the cover letter, resume and supplemental questions will be used to determine the most qualified applicants to move forward.
If you desire a modification of this process to accommodate a disability, please provide your request in writing, or by phone to 503-618-2549, upon submitting the required documents.
Veteran’s Preference
The City of Gresham provides qualifying veterans and disabled veterans with preference in employment in accordance with state law. Any candidate wishing to have their qualifying veteran’s preference applied to the process must submit a qualifying document (DD Form 214 or 215) at the time of application providing proof of eligibility that includes discharge status. Disabled veterans must also submit a copy of their Veteran’s disability preference letter from the US Department of Veteran Affairs at the time of application, unless the information is included in the DD Form 214 or 215.
Our Commitment
The City of Gresham is committed to providing equal employment opportunity to all qualified employees and applicants without unlawful regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, mental or physical disability, genetic information, veteran status, marital status, familial status, or any other status protected by applicable federal, Oregon, or local law.
Please direct questions about this position to 503-618-2549 or [email protected].
If you need assistance with the online application, please contact NEOGOV directly at 1-855- 524-5627.
Any offer of employment is contingent upon successful completion of a criminal background check.
Apply Now
To help us track our recruitment effort, please indicate your email/cover letter where (vacanciesinukraine.com) you saw this job posting.