Bellevue is a city transforming. We are Seattle’s largest neighbor, and a welcoming, multicultural, innovation-focused community that attracts technology pioneers, outdoor enthusiasts, and pragmatists from around the world. Over 40% of Bellevuers are foreign born. Major employers including Amazon, Alibaba, Microsoft, SAP Concur, and T-Mobile, attract an international talent pool enriching our community and providing our economy with a global edge.
In the coming years the city will add more than 30,000 jobs and our first light rail line, marking important milestones for our region. As the city grows, our workers, visitors, and residents are seeking more walkable neighborhoods, community-building experiences, and high-quality spaces. As part of the Cultural and Economic Development division (CED), the BRE Specialist will help us build meaningful relationships with our businesses across all sizes, geographies and industries to understand the challenges and opportunities of our businesses and collaborate on developing solutions that help our businesses thrive.
Working under general direction from the Economic Development Manager, you’ll support BRE outreach efforts including scheduling visits to local companies and small businesses, meeting with company executives and small business owners, conducting interviews and focus groups, recording and analyzing feedback and data, and creating recommendation for program and policy development.
Ideal candidates have strong skills in customer service, collaboration, project management, public speaking, and a spirit of creativity. We’re looking for an enthusiastic self-starter who can provide exceptional customer service and is detailed oriented in synthesizing qualitative and quantitative information for program and policy recommendations. Join us in building a diverse, resilient, and creative community in the heart of the beautiful Pacific Northwest.
Essential Duties and Responsibilities
Consider applying here, if you want to:
Enjoy building meaningful connections with the business community.
Collaborate with an innovative and solution-oriented team.
Create programs that are on the leading edge for small business and creative economy support and retention.
Grow your skills in government-economic development work.
Essential functions will include but are not limited to:
Research and schedule visits with local companies
Conduct door-to-door visits to small businesses
Conduct strategic interviews and focus groups
Formulate and implement business communication strategies
Compile information and data and analyze for trends and opportunities
Analyze and formulate recommendations for programs and policies including upcoming planning efforts.
Coordinate with internal and external partners to achieve program development goals and implementation
Coordinate interdepartmentally to resolve business issues
Implement strategies within the Economic Development plan by coordinating interdepartmentally to recommend administrative process improvements, as well as policy, regulatory and code changes that remove barriers for small businesses and retail establishments.
Lead continuous improvement and change management efforts
Make persuasive and informative public presentations to a variety of audiences
Facilitates connection that increase and encourages engagement in collaborative cultural and economic development work.
Researches, develops, and recommends improvements to existing policies, processes, and procedures.
Qualifications
Education and Experience
Five or more years of professional related experience in customer service, business management or economic development.
Education in public administration, project management, urban planning, or related field.
Familiarity with Office, Teams, Salesforce, Survey Monkey, and other digital tools.
Fluency in Japanese, Mandarin, Russian, and/or Spanish is highly desirable.
Knowledge, skills, and competencies
Project Management: Experience using PMI or similar methodology for project management is highly desirable.
Customer Focus: We are focused on the needs of the customer, and on developing strong relationships with our customers.
Instills Trust: Through authenticity, integrity and honesty, we gain the trust and respect of all of those with whom we work.
Communicates Effectively: We understand the need to develop multimode forms of communication to engage diverse audiences including co-workers, elected officials, and members of diverse cultural and linguistic backgrounds
Cultivates Innovation: We are focused on generating new and creative ways for our organization to be successful.
Values Differences: Recognizing the value that different perspectives and cultures bring to an organization
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
Ensures Accountability: Establishes explicit performance standards and feedback mechanisms
Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies
Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
Change Management: Ability to plan and implement change initiatives. Ability to support innovation and creativity by encouraging staff to accept and resolve challenges. Ability to remain flexible to meet constantly changing and sometimes opposing demands
Other
For questions regarding this position please contact Philly Marsh at [email protected].
At The City of Bellevue, you’ll be part of a team committed to providing exceptional customer service, upholding the public interest and being a part of the community vision. Our people bring unique skills and qualities to the table, embrace the values of honesty, accountability and commitment to service, and take pride in the work they do. You’ll work in an environment where being innovative, collaborative, and future focused are the status quo. Bellevue welcomes the world. Our diversity is our strength. It’s what makes The City of Bellevue an exciting place to work, live, and explore.
Have we peaked your interest yet? Come join our team! All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Bellevue is doing its part to reduce the spread of COVID-19 and remains committed to the health and safety of its employees. The work associated with this position may be performed remotely, either full-time or part-time, in compliance with the Governor’s Safe Start guidance. There may be situations where the employee is required to physically report to City facilities. Employees reporting to work on-site need to follow safety precautions and procedures as required by the City.
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