On-Call Relief Advocate

The On-Call Advocate position focuses on ensuring that survivors accessing domestic

violence, sexual assault, and sexual exploitation helpline services receive crisis interven-

tion, information and referral services, and basic medical and legal advocacy. On-Call

Advocates function as members of the service delivery team and have the authority to

make day-to-day decisions about client cases and to help interns and volunteers pro-

vide professional, meaningful services.

Responsibilities

The duties of this position include and are not limited to the following:

• Provide direct advocacy-based counseling services to helpline callers outside of busi-

ness hours and on weekends, primarily over the phone, at the shelters, and at the

hospital.

• Provide support to clients completing protection order petitions and coordinate ad-

vocates to attend protection order hearing requests to support clients.

• Coordinate immediate services for helpline callers, and provide first line back-up

support to volunteers and interns who are on after-hour helpline shifts.

• Directly connect helpline callers to in-office advocates for on-going support.
• Follow up with survivors supported during a sexual assault forensic exam, or

through an LAP call and directly facilitate their connection to the Criminal Legal Advo-

cate.

• Maintain accurate and up-to-date record-keeping for all client services.
• Fill a role of relief advocate during business hours as able.
• Maintain up-to-date information on all resources available to clients
• Maintain professional and positive relationships with all systems that interface with

clients

Qualifications & Requirements

• Two years relevant work experience in related field or Bachelor’s degree preferred.
• Experience working with survivors of domestic violence and/or sexual assault.
• Experience and knowledge in both civil and criminal legal systems.
• Excellent organizational skills, written and oral communication skills, and ability to

work independently and as part of a team.

• Ability to establish and maintain effective working relationships with staff and associ-

ates.

• Commitment to respecting individual differences and serving a diverse population.
• Initiative to learn and enhance skills that promote equity and an understanding of

oppression and its impact on domestic/sexual violence.

• Positive, problem solving attitude with a willingness to provide and seek guidance

from team members.

• Passion for ending gender-based violence.
• Individuals with additional language fluency in Russian, Spanish or sign language are

preferred and will receive a 5% salary range premium after a successful probationary

period.

• DVSAS is committed to respecting and reflecting diversity. Survivors are encouraged

to apply.

DVSAS Mission

The Mission of DVSAS is to support individuals affected by domestic violence, sexual as-

sault, and sexual exploitation, and to lead the community toward ending those abuses

of power.

Pay Range

This is a non-exempt position that pays a stipend of $2/hour for all hours scheduled on-

call plus a starting hourly wage of $17.86—$20.54 per hour for hours worked (including

responding to calls, follow-up calls, staff meetings, staff trainings., and record-keeping.)

Employee Benefits

DVSAS offers employee medical benefits, retirement, an employee assistance program,

paid sick leave, and paid vacation.

How to Apply

Submit a resume, cover letter, and application (found at DVSAS.org) to

[email protected].