Account Manager

Viseven Group is an international IT company specialising in interactive content and cloud-based solutions for global pharmaceutical companies since 2009; constant growth and self-development is in our corporate DNA. Our unique developments and approaches are actively used in more than 30 countries all over the world. Viseven’s solutions are represented at major industry events in Barcelona, Philadelphia, London, etc.

The rapidly expanding team includes more than 500+ highly-skilled tech- and non-technical experts: front- and back-end developers, BA specialists and managers who create, localize and customize applications at 8 offices: in Kyiv, Zhytomyr and Vinnytsia (Ukraine), Tallinn (Estonia), Saint John (Canada), and Bridgewater, NJ (USA).

Viseven Team is looking for a responsible Account Manager who will take care about our target clients  and  ensure  their  loyalty. A specialist’s responsibilities include tracking and supporting the clients’ tasks, supplying each client with a customized approach, supporting good relationships with the client (even after the transaction has been completed), offering new services and products. Working with us you will be able to grow professionally, gain a unique expertise and a new perspective about the work you do.

Your key responsibilities as an Account Manager will be to:

• Establish and develop the long-term relationships with new and already existing customers
• Build and maintain strong, long-lasting customer relationships;
• Create presentations;
• Conduct business negotiations;
• Promote and sell the company’s products;
• Prepare commercial offers;
• Conduct remote and full-time clients training;
• Provide product trainings for the clients;
• Create presentations using the company tool – eWizard;
• Coordinate the work of the creative department and the development department
• Provide the clients with the company solutions on time;
• Provide substantial support for existing customers;
• Monitor the quality of support;
• Maintain the project workflow;
• Coordinate the implementation of contractual relationships with clients;
• Conduct and report on the client’s development;

Required professional skills and knowledge:

• 2+ years of successful working experience as a Sales or Account Manager (prefer- ably in sales of software products or services in the IT industry);
• Negotiation experience;
• Personal qualities such as responsibility, communication skills, reliability;
• Experience in client-focused solutions delivering based on customers’ needs;
• Experience in presentations creation (from scratch), experienced PowerPoint user.

We understand that our team members are essential to making our goals a reality, so we value and empower them to share their vision. And we reward this kind of passion with a highly competitive compensation and exceptional benefits, such as:

· Passionate experienced team and enjoyable working environment

· Professional and career growth

· Paid time off 18 business days per year

· Paid time off 3 business days in case of marriage or childbirth

· Healthcare insurance – including dentist and gym

· Accounting assistance

· Free tea/coffee, fruit and snacks

· English learning courses

· Opportunities to participate in professional forums and conferences

· Regular corporate events and team-buildings