Account Manager, Australia

Viseven Group is an international IT company specializing in interactive content and cloud-based solutions for global pharmaceutical companies since 2009; constant growth and self-development are in our corporate DNA. Our unique developments and approaches are actively used in more than 30 countries all over the world. Viseven’s solutions are represented at major industry events in Barcelona, Philadelphia, London, etc.

The rapidly expanding team includes more than 500+ highly-skilled tech- and non-technical experts: front- and back-end developers, BA specialists, and managers who create, localize, and customize applications at 8 offices: in Kyiv, Zhytomyr and Vynnytsia (Ukraine), Tallinn (Estonia), Saint John (Canada), and Bridgewater, NJ (USA).

We are looking for our first Account Manager in Australia to grow effective communication with our clients in the APAC region.

Responsibilities:

• Receive and put into shape the improvements from the customers;
• Operate the project in the issue-tracking system;
• Participate in the development and describing of marketing materials design ideas;
• Coordinate the work of creative, development, and content center departments;
• Control the terms of design creation and adherence to specifications;
• Prepare and proofread materials according to the received requirements;
• Provide compliance with the version of the prototype and with clearly fixed comments;
• Provide regular deliveries of product design and customers` feedback to the project manager;
• Prepare regular inner reports for the project and account managers;
• Maintain project budgeting.

Required skills and knowledge:

• Experience in working with international clients;
• Advanced communication and presentation skills;
• Ability to handle multitasking productively;
• Ability to learn new information and get accustomed to new working tools quickly;
• Great team player: proactive, responsible, optimistic, flexible, organized, helpful;
• Time management and stress resistance skills;
• Knowledge of main CRM systems;
• Good understanding of design creation tools.

Will be considered as a Competitive Advantage:

• Experience in B2B;
• Experience with Jira, Creatio, Office 365;
• Knowledge of Veeva CRM and SFMC; 
• Designing user interfaces for websites or applications.

We understand that our team members are essential to making our goals a reality, so we value and empower them to share their vision. And we reward this kind of passion with highly competitive compensation and exceptional benefits, such as:

· Passionate, experienced team and enjoyable working environment

· Professional and career growth

· Paid time off 18 business days per year

· Paid time off 3 business days in case of marriage or childbirth

· Opportunities to participate in professional forums and conferences