Asset Wealth Management – Control Management – Quality Analyst I- Associate (Bilingual-Russian)

The Quality Analyst I executes Controls QA testing against established criteria; however, testing requires exceptional subject matter expertise with the ability to draw inferences, identify root cause, and make recommendations for corrective action.

This individual:
manages the quality assurance exam and results to ensure consistency and accuracy, including guiding/leading others through completion of the exam

acts as primary liaison with LOB to provide results, articulate findings verbally in recurring LOB meetings, analyzes LOB feedback and demonstrates fortitude against potential adversity

provides verbal and written summaries of findings and corresponding corrective actions

engages supporting business partners to discuss issues including for example Compliance, Controls, and Internal Audit

monitors for changes in the operational environment and recommends potential enhancements to testing

recommends and implements enhancements to improve effectiveness and efficiency of services and systems

may lead quality related projects or targeted reviews

presents business results to senior managers

may act as a liaison with offshore team, provide subject matter expertise, and guide proper completion of offshore testing

executes and manages QA testing across multiple programs

ensures testing job aids are kept current and are beneficial tools for others

Position requires a minimum of three (3) years’ experience in oversight functions such as auditing and/or operational quality assurance.

Required skills include:
Fluent in Russian (Both verbal and written)

multi-tasking

issue resolution and problem solving

organization and time management

excellent written and oral communication

analytical skills

leadership

detail-oriented

risk and control management

high degree of professionalism, self-motivation and sense of urgency

advanced presentation delivery

advanced relationship building

Required knowledge base should include:
line of business experience in multiple disciplines/functions

business processes and procedures

business strategic direction

products

industry and regulatory standards

corporate policies

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans