- To manage and control customers account opening/closing activity, including keeping customer account opening documentation;
- To be fully aware and comply with applicable local NBU, state regulation and Citibank requirements and policies;
- To provide consultations to internal customers on local banking legislation and questions on account opening/closing/changing activity;
- To control and maintain the proper internal and external documentation on customers accounts;
- To maintain the banks customers database and other customer related databases;
- To participate in technical projects involving account opening processes;
- To prepare and control NBU/Guarantee Fund and corporate reports
- To support Finance in questions on Regular reporting and on related to ADU maintenance in the systems, checks related set-ups
- To keep and maintain expiring documents database, deferral database and produce appropriate reports for management;
- To perform all required maintenance in corporate systems related to ADU processes (account opening/closing, interests and charges maintenance etc.), including checker role;
- Scanning of account opening packages;
- Signature verification and authority check of customers documents related to account opening;
- To coordinate and participate, when required, in testing of Units technical systems upgrades and enhancements; to prepare and control BRDs for system enhancements;
- To take part in development of new Banks products and new TTS products implementation in ADU;
- End-to-end statement rendition process control, investigation of issues and complaints related to statement rendition
- Online monitoring of all changes to local regulation related to account opening and timely adjusting of operational processes to those changes to ensure full compliance with regulatory requirements;
- Ensure the implementation, execution of and follow-up control over the subordinated to him department activity on internal control procedures and policies of the Bank and on the implemented internal controls
- To perform other tasks of the employer if needed.
Qualifications:
- Minimum 2 years of experience in banking, experience in account opening of all type of customers is preferred;
- Knowledge in NBU regulations related to account opening, including securities accounts;
- Strong user of MS Office
- Fluent written and verbal English
- Attentiveness to details
- Sense of responsibility
- Team player
Education:
- Higher degree in Economics/Banking/Law
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Job Family Group:
Customer Service
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Job Family:
Institutional Client Onboarding
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Time Type:
Full time
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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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