Customer Support Consultant

What if you had a chance to be a part of the world’s leading Hardware, Software of SaaS solutions? Imagine team-mates who speak 18 languages and have the most diverse professional and cultural backgrounds.

Join our SupportYourApp team as a Customer Care Consultant to kick-start your carrier in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe Excited? Let’s see what it takes.

What You Will Do:

• always be up to date with the cutting-edge technology
• apply the latest and greatest customer happiness practices
• provide omni-channel support (via phone, email, chat, social media)
• communicate with developers and other departments of various IT-companies
• become a product expert and constantly grow

Requirements

Must-have skill-set:

• Fluent English (flawless command both written and verbal; B2 is a minimum);
• Analytical & Research Skills;
• Customer oriented and responsible attitude (customer service in your DNA 🙂

Will be a great plus:

• Experience with CRM systems
• Technical background
• Experience with native speakers
• Fluent 2nd language (French, Spanish, German or any other language you master)
• International exchange programs participation
• Customer service skills and experience

Benefits

• Flexible schedule
• State-of-the-art offices (feel it! https://jobs.dou.ua/companies/supportyourapp/photos/) It is considered to be the best workspace in June 2019, according to “The Village”.
• Competitive compensation in USD
• Financial and professional growth
• Paid intensive training and trial period
• Great management with no bureaucracy
• Good bonuses for referring friends (referral program)
• SupportYourApp Medical Policy
• Taxi for the late hours
• Coffee, tea, candy, season fruit, and vegetables ☕️
• Various sports events and teambuildings; part-compensation for SportLife membership
• Corporate Library
• Occasional business trips

The cherry on top is you’ll get an IT business and support skillset second to none.

Who are we?

SupportYourApp is a leading customer support outsourcing company. We work with 25 countries and provide support in 31 languages. There are amazing startups as well as leaders of IT industry among our clients.

Grab your chance to join them, and send us your CV in English pointing out your outstanding skills!

We’re waiting for YOU 🙂