Deployment Engineer

Viseven Group is an international IT company specialising in interactive content and cloud-based solutions for global pharmaceutical companies since 2009; constant growth and self-development is in our corporate DNA. Our unique developments and approaches are actively used in more than 50 countries all over the world. Viseven’s solutions are represented at major industry events in Barcelona, Philadelphia, London, etc.

The rapidly expanding team includes more than 700+ highly-skilled tech- and non-technical experts: front- and back-end developers, BA specialists and managers who create, localize and customize applications at 8 offices: in Kyiv, Zhytomyr and Vinnytsia (Ukraine), Tallinn (Estonia), Moscow (Russia), New Delhi (India) and Bridgewater (NJ, USA).

Responsibilities:

• The content deployment upon request to customer’s CRM / CLM system.
• The content metadata setup according to the checklist in the customer’s  CRM / CLM system.
• The content distribution for target audience, verification of the content availability
• The content lifecycle management
• Processing of incoming request (Mail, Jira) regarding content deployment and content related issue
• Resolve Issues with content availability and functioning in collaboration with Development Teams
• Handling of Emails Broadcasting on demand
• Customer feedback and requirements processing
• eWizard product support in regards to integrations and publishing services
• Management of content deployment documentation in Confluence and SharePoint

Required Skills & Knowledge:

• 2+ years of deployment or content management experience
• Ability to maintain up-to-date documentation
• Excellent organizational and communication skills
• Understanding of CRM/CLM systems purpose and basics
• Digital tech: asset or content platform experience, with at least 2 years’ experience using an asset management system.
• Content: experience/appreciation of the content development and deployment
• Adobe Experience Manager background a plus
• Tridion web content management system experience a plus
• Basic understanding and ability to work with html and css
• General understanding of how front-end technology works
• Relentlessly resourceful, always thinking outside the box to solve complex problems.

We understand that our team members are essential to making our goals a reality, so we value and empower them to share their vision. And we reward this kind of passion with a highly competitive compensation and exceptional benefits, such as:

·     Competitive compensation and regular performance based salary and career development reviews

·     Passionate experienced team, friendly atmosphere

·     Professional and career growth

·     Paid time off – 18 business days per year (20 business days after 2 years of cooperation)

·     Non-documented sick leave – 4 business days per year

·     Documented sick leave – 20 business days per year

·     Family leave – 3 paid business days in case of marriage, childbirth or bereavement

·     Comprehensive medical insurance

·     English learning courses

·     Opportunities to participate in professional forums and conferences

·     Regular corporate events and team-buildings

·     Enjoyable working environment: comfortable and fully equipped office and possibility to work from home