Eligibility Worker/Human Services Specialist

Initial Posting Date:
10/08/2021

Application Deadline:
10/22/2021

Agency:
Department of Human Services

Salary Range:
$3,080 – $4,649

Position Type:
Employee

Position Title:
Eligibility Worker/Human Services Specialist 3 – Bilingual Russian/English(Beaverton)

Job Description:
We want you to join our team!

This position requires language skills in both English and Russian. The job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements of the position. This position may receive a 5% differential pay based on passing the required language test.

Do you want the opportunity to help match the needs of people in the community with available federal, state and local programs or other resources to meet those needs? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that support the elderly, People with Disabilities and communities? Then, we want to hear from you!

Aging and People with Disabilities (APD), part of the Oregon Department of Human Services , is currently looking for one full-time, permanent dedicated and compassionate individual to provide services as an Eligibility Worker/Human Service Specialist 3 in the Beaverton office.

OUR AGENCY MISSION

“To help Oregonians in their own communities achieve well-being and independence through opportunities that protect, empower, respect choice and preserve dignity.”

ABOUT THE PROGRAM

WHAT YOU WILL BE DOING

Eligibility Workers determine financial eligibility for Medicaid and Supplemental Nutritional Assistance Program (SNAP) for recipients who are age 60 and older and/or people with disabilities. This position processes applications that are new and re-certifying by reviewing the applicant’s financial and non-financial situations. Determining eligibility correctly and in a timely manner by following complex rules and policies which includes gathering appropriate documentation for the electronic case file. Along with referring applicants with additional needs to appropriate agencies.

WORKING CONDITIONS

Once the COVID pandemic restrictions are lifted, local leadership will review business needs by program to determine the appropriate worksite options based on business needs.

The Eligibility worker will conduct 95% of work at their designate workstation. There will be occasional need for travel and field work that may involve going into a consumer’s home. A valid driver’s license is required.

WHAT’S IN IT FOR YOU

When you join the Oregon Department of Human Services, you join a community of nearly 10,000 employees dedicated to Oregon’s most vulnerable population. Career growth and development is encouraged through ample training and committee participation opportunities. The State of Oregon offers excellent benefits, including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .

THIS IS WHAT YOU NEED TO QUALIFY:
Two years of experience determining eligibility for an agency program by interviewing to assess the needs of clients, and interpreting and applying the policies, rules, and guidelines that are applicable to the client’s situation.

Any college courses may be substituted for the two years of general experience on a year-for-year basis (45 quarter hours is equivalent to one year of experience).

THE MOST COMPETITIVE CANDIDATE WILL HAVE:
Experience working in social/human services and helping individuals with various issues such as medical/health needs, long term care needs, mental health needs, abuse and neglect, substance abuse, unemployment, inadequate housing, economically disadvantaged, and food insecurity

Experience interpreting and implementing policy and procedures in an office setting.

Ability to handle large volume of data entry and document review.

Experience interviewing to assess need and relevant eligibility information

Ability to maintain high level of confidentiality and handle sensitive information

Bilingual Russian/English language skills

The State of Oregon is requiring all executive branch employees to complete their COVID-19 vaccination series by October 18, 2021 unless the employee receives a medical or religious exception. New employees must submit vaccination documentation or be approved for an exception by October 18, 2021. For more information, visit our policy listed here .

Only candidates whose experience most closely match the qualifications and the requested skills of this position will be invited to an interview. This information must be reflected in your work history. If you are using education to qualify for this position, during the selection process you may be asked to provide your transcripts.

Successful candidates for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.

HOW TO APPLY

Internal Applicants (this includes Current State of Oregon employees): Apply via your employee Workday account. View this job aid for help.

**A current resume is required and/or an updated Workday profile so it can be determined if Minimum Qualifications are met.

GET NOTICED

Your candidate profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. The work experience and/or education section of your application must clearly demonstrate how you meet all the minimum qualifications and required skills listed above. For additional tips, please visit the Oregon Job Opportunities page, Resources for Job Seekers .

HELPFUL INFORMATION:
To receive Veterans’ Preference, you must complete the required Task that will be sent to you through Workday and will be located under your account profile. This Task will prompt you to provide the appropriate documentation for your Veterans’ Preference point selection. For questions about documentation, please visit: Veterans Resources or call the Oregon department of Veterans’ Affairs at: 1-800-692-9666.

Applicants must be authorized to work in the United States. Applicants who require VISA sponsorship will not be considered at this time.

This position is represented by the Service Employees International Union (SEIU). Note: this recruitment may be used to fill future vacancies.

For questions about the job duties or application process, please contact [email protected] . Please be sure to include the job requisition number.

If you need an accommodation under the Americans with Disabilities Act (ADA) to participate in the application or selection process, please contact [email protected]

Have questions about Workday, and want some tips on understanding the state application process? Check out this link: https://www.oregon.gov/jobs/Pages/support.aspx

DHS commits to inclusive excellence by advancing equity and diversity in all that we do. We are an affirmative Action/Equal Opportunity employer and encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA+ community members, and others to help us achieve our vision of a diverse and inclusive community.