The NYC Civilian Complaint Review Board (CCRB) is the nation’s largest independent oversight agency of the country’s largest police force. We are empowered to investigate, mediate, prosecute, and recommend discipline on complaints of police misconduct. The CCRB’s over 90 civilian investigators form the core of the agency’s staff and lead the everyday functions necessary for fulfilling our mission.
Investigations Unit
CCRB Investigators (Level I) are responsible for investigating civilian complaints against the NYPD alleging police misconduct. A large percentage of this career opportunity includes extensive writing, interviewing witnesses and police personnel, researching, juggling competing priorities, working independently, and drafting compelling closing reports.
Our investigative staff is comprised of more than 90+ investigators from various socio-economic backgrounds who speak 10+ languages, including, but not limited to Spanish, Cantonese, Russian, French, Mandarin, Hindi, Polish, Japanese, Twi, Akan, Ukrainian and Tamil. Our team is compromised of the best and brightest undergraduate and Graduate students from the best educational institutions nationwide.
Tasks and Responsibilities:
Receive, investigate, and manage a caseload of civilian complaints of police misconduct related to allegations of Force, Abuse of Authority, Discourtesy and/or Offensive Language (FADO).
- Lead objective investigations of police misconduct.
- Assess whether complaints are within CCRB jurisdiction.
- Contact and schedule complainants for informational interviews to discuss incidents in detail.
- Analyze and interpret rules, regulations, and policies as outlined in the NYPD Patrol Guide.
- Interview witnesses from diverse socio-economic and ethnic backgrounds.
- Schedule and interview New York City police officers, who are represented by union attorneys.
- Research and secure confidential and sensitive documentary evidence for cases, including but not
limited to medical and police reports.
- Compose and summarize details of complainant, subject, and witness interviews.
- Create substantial narrative closing reports which concisely describe factual findings, applicable rules,
and reasoning employed to arrive at conclusion and forward all reports and suggested
recommendations to the CCRB Board.
- Lead field-work activity to research and gather sensitive and critical information related to the pending
case(s).
What Investigators receive:
New investigators undergo intensive orientation training and are managed by supervisors with investigative and administrative experience.
Investigators become knowledgeable about policing in a democratic society, police department procedures, legal principles governing search and seizure law, and the circumstances under which officers can use force.
- Comprehensive training with a cohort of investigators.
- Clear promotional path.
- Challenging and meaningful responsibilities.
- Diverse and inclusive work environment.
- Mentor assignment and support.
Minimum Qual Requirements
1. A baccalaureate degree from an accredited college or university
Preferred Skills
- Foreign language proficiency a plus.
- Proficient in MS Suite.
- Exceptional oral and written communication skills.
- Skillful analysis of vast amounts of detail and information while applying coherent reasoning to arrive at
logical conclusions.
- Ability to multi-task, manage competing priorities, and meet deadlines.
- A collegial, flexible, and adaptable approach to work is required.
Additional Information
PUBLIC SERVICE LOAN FORGIVENESS PROGRAM
The federal government provides student loan forgiveness through its Public Service Loan Forgiveness Program (PSLF) to all qualifying public service employees. Working with the CCRB qualifies you as a public service employee and you may be able to take advantage of this program while working full-time and meeting the program’s other requirements. Please click here to visit the Public Service Loan Forgiveness Program website to view the eligibility requirements.
To Apply
For City employees, please go to Employee Self Service (ESS), click on Recruiting Activities > Careers, and search for the Job ID # indicated above. For all other applicants, please go to www.nyc.gov/careers and search for the Job ID # indicated above.
Please submit all the required documents as indicated for consideration. Incomplete applications will not be considered.
- Cover letter (detailing your interest in the Investigator role and knowledge of CCRB)
- Resume
- Unofficial college transcript(s)
- Analytical writing sample of no less than (3) pages and no more than (8) pages
NO PHONE CALLS PLEASE. ONLY THOSE CANDIDATES CONSIDERED FOR AN INTERVIEW WILL BE CONTACTED.
In compliance with Federal Law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
THE CITY OF NEW YORK IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
The NYC Civilian Complaint Review Board (CCRB) is committed to recruiting and retaining a diverse and culturally responsive workforce. We strongly encourage people of color, people with disabilities, veterans, women, and lesbian, gay, bisexual, and transgender, and gender non-conforming persons to apply.
All applicants will be considered without regard to actual or perceived race, color, national origin, religion, sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior record of arrest; or any other basis prohibited by law.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
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