EMEA Inside Sales Support Representative – Maternity backfill in Slovakia

EMEA Inside Sales Support Representative – Maternity backfill

General Information

Req #

WD00060524

Career area:

Sales Support

Country/Region:

Slovakia

State:

Bratislavský kraj

City:

Bratislava

Date:

Monday, February 26, 2024

Working time:

Full-time

Additional Locations :

• Slovakia

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #171 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit https://www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

We are looking for Inside Sales Support Representative to support our sales team in their day to day agenda and back office tasks.

The Sales Support Representative will support a specific dedicated EMEA region and interact with Sales teams (60%), internal customers (e.g. pricing, order management – 30%) and external customers / Lenovo Business Partners (10%).

You’ll report to Sales Support Manager.

Your responsibilities will include:

• Interlock with assigned Sales Reps to process quote renewals, aligning the quantities and prices, and manage them through the approval process

• Contract management (creation, validation, maintenance, etc.)

• Interlock with functional teams ( pricing team, logictics, CF, COR team)

• Interlock with finance regarding approvals and credit note creation for returned goods

• Support of other administrative tasks related to ad-hoc tasks to assist sales productivity

• Escalations and prioritization with aligned teams as Pricing, Supply Chain, Product management, Finance

What you’ll bring:

• Minimum 1-3 year working experience in similar position and/or proven track of succeeding in the role

• Fluent English (spoken and written) is a must

• Ability to work with various software packages (MS Office) – Advanced

• Experience with Sales processes and back office administration- nice to have

Soft skills:

• Good communication skills

• Customer facing skills (both by phone and e-mail), Customer Satisfaction and Customer Escalation Management

• Ability to adapt to cultural differences

• Ability to work independently

• Ability to quickly grasp complex systems, procedures

What Lenovo can offer you:

• Opportunities for career development & growth

• Performance-based rewards

• Flexible working environment (combination of working from home/office)

• 3 sick days per year

• Additional vacation days

• A broad selection of soft / hard skills trainings and individual mentoring

Base gross monthly salary from minimum 1400 EUR and above, depending on experience + variable part 12% of your annual earnings

If your experience looks a bit different from what we’ve identified, but you feel you’d still be the best match for the role, we’d like to hear from you and get to know you better.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations :

• Slovakia

• Slovakia