Job Description:

Learning Operations Specialist (f/m/x)

Mars Global Services | HR Department

Location: GSW – Warsaw (hybrid up to 50%)

The Learning Operations Specialist is an integral part of a global team delivering learning solutions across Mars. This role focuses on coordinating virtual and face-to-face learning experiences for leadership audiences, ensuring smooth execution and a high-quality participant journey. You will collaborate with stakeholders across regions and functions, acting as a trusted partner who brings together people, processes, and tools to enable impactful learning initiatives.

What would be your key responsibilities?

• End-to-End Learning Coordination – coordinate the deployment of leadership learning programs across all stages of the learning journey – from planning through delivery, ensuring all elements are aligned and executed seamlessly, including coordination of face-to-face programs.
• Learning Delivery Support & Systems – support the administration of learning systems (e.g. Workday LMS) to ensure learning activities are accurately set up and maintained.
• Stakeholder Partnership & Communication – act as a primary contact for participants and senior stakeholders, ensuring clear, timely, and effective communication throughout the learning lifecycle.
• Operational Excellence & Continuous Improvement – monitor processes, maintain data quality, prepare insights and reports, and identify opportunities to enhance the learning experience and operational efficiency.
• Budget Management Operations – conduct budget operations related to training deployment, such as managing purchase orders for logistics and training services, as well as ensuring accurate invoice processing and cross-charging.

What are we looking for?

• 2–3 years of experience in a coordination, operations, HR services, or client-facing environment
• Fluent English (spoken and written)
• Ability to navigate multiple priorities and keep activities moving forward in a structured way
• Confidence in working with stakeholders across different regions and levels of seniority
• Strong focus on understanding stakeholder needs and delivering a positive experience
• Exceptional interpersonal and communication abilities
• Familiarity with systems such as Workday or similar LMS platforms
• Proficiency in MS Office; familiarity with SNOW is a plus
• Experience supporting budgets or tracking costs is a plus

What can you expect from Mars?

• Contract of employment.
• Attractive financial conditions with Business Bonus and Christmas Bonus
• We will also look after your safety and well-being by offering you rich benefits package including life insurance, private medical care, Employee Assistance Program fully covered by Mars, MultiBenefit Program.
• Lunch card.
• Extra savings scheme to support You in long perspective.
• Support in career building through personalized development plan.
• On-line shop with attractive discounts on our products that Your family and friend are going to love.
• Possibility to participate in volunteering initiatives during working hours.
• A modern and pet friendly office in the City Centre.

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