Program Manager I – Shelter & Settlements, Ukraine

Job Title: Program Manager I

Reports to: Program Manager II

Department: Programming

Salary Grade: 9

CRS Moldova and Ukraine

Building on a pre-existent modest presence, the Moldova and Ukraine Country Office (CO) rapidly expanded programming reach following Russia’s 2022 full-scale invasion of Ukraine. Between 2022–2025, CRS in Moldova and Ukraine grew reaching over 500,000 people through a comprehensive and integrated emergency, recovery and development programming strategy focused on shelter and infrastructure, winterization, basic needs, education, livelihoods, protection support, and care reform efforts. The CO also focused on strengthening partners’ capacity and fostering local leadership to reach millions more. Looking ahead, priorities include expanding diverse programming for the most vulnerable and integrating systemic outcomes for scale, and deepening partnerships across both countries. The CO’s overarching focus remains serving populations affected by Russia’s full-scale invasion, guiding all resource allocation and strategic investments. This position is based in and focused on Ukraine.

Job Summary

You will manage and provide technical oversight of Shelter and Settlements programming in the Country Office (CO), designing and implementing projects advancing CRS’ work in serving the most vulnerable and conflict-affected people in Ukraine. You will ensure effective systems and processes are in place to support robust program implementation and risk management. Your management skills and technical knowledge will ensure that the CO and partners deliver high-quality Shelter and Settlements programming and continuously work towards improving the impact of itsprogramming.

Roles and Key Responsibilities

• In close coordination with partners, provide management and technical oversight throughout relevant project cycles – project design, start-up, implementation and close-out – to ensure efficient and effective implementation in line with CRS program quality principles and standards, donor requirements, and good practices. Ensure project team and partner staff use the appropriate systems and tools.
• Coordinate and monitor financial and material resources relevant to project needs, through planning and oversight ensure efficient use of project resources.
• Champion learning with project staff and partner teams. Analyze and evaluate project performance data following MEAL policy. Proactively identify issues and concerns and use participatory processes to overcome implementation obstacles.
• Act as a key resource person in project design and proposal development in respective programming area, gap-filling and taking on growth responsibilities, as needed.
• Coordinate the identification of staff capacity and technical assistance needs of partner organizations and capacity strengthening and required interventions to support quality project implementation.
• Help identify, assess and strengthen partnerships relevant to Shelter and Settlements, applying appropriate application of partnership concepts, tools and approaches.

Travel: up to 30% of field travel within Ukraine, primarily to partner offices

Supervisory Responsibilities: None.

Key Working Relationships:

Internal: Program Managers, MEAL Manager, PQ Coordinator, Head of Operations, Head of Programs, Country Representative, EMECA regional staff

External: Caritas national and local offices, institutional donors, local government, USG, United Nations and international NGOs.

CRS works to save, protect, and transform lives in need in more than 100 countries. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.

CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.

CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse. The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.

CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people – especially children and vulnerable adults – to live free from abuse and harm.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS is an Equal Opportunity Employer.

General Requirements

CRS offers are contingent on the selected candidate’s ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements. All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government administered medical examination.

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.

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