ZF Group
Req ID 62523 Warsaw, Poland
Your Tasks:
- Support internal teams about relevant technical information/solutions for Passenger cars and Commercial vehicles.
- Team up with product BU´s, suppliers, quality, product engineering to regularly to get deep knowledge about the products/systems.
- Scan Salesforce, Microsoft Teams and ServiceDesk from customer’s cases and develop talking points/slides and create and validate knowledge articles.
- Support the repair of our products by providing new guidelines & test instructions.
- Guide & Educate sales teams via local trainers to get updates and deep knowledge about ZF AM products.
Your Profile:
- Workshop leader passenger, or master mechanic /mechanic/ with practical experience on passenger cars repairs, service & customer experience is a plus.
- High technical product & system specifications, reading technical drawings and diagrams.
- General technical, vehicle and comprehensive product and system knowledge across the ZF Aftermarket systems and products
- Long year repair or technical product support experience 5+ years
- Polish and English language in fluent written and verbal form
- Excellent interpersonal, networking, communication, and presentation skills
- Enhanced knowledge in Microsoft Office products
Be part of our ZF team as Technical product & system support specialist (passenger car) and apply now!
Contact
Magdalena Wojtarek
Apply
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