Medical Assistant Opportunities

Department Overview:
Oregon Health & Science University is a nationally prominent research university and Oregon’s only public academic health center. It educates health professionals and scientists and provides leading-edge patient care, community service and biomedical research.

If you are interested in an opportunity to learn, grow and make a difference, then being a Medical Assistant at OHSU is the right job for you. OHSU is working to excel in patient care and customer service, as measured by national rankings, and wants you to be part of our team. Most importantly we want employees who are committed to being as good as they can possibly be because “patients may forget what you did for them but they will never forget how you made them feel.” We in turn want you to feel great so we offer extra benefits like a comprehensive employee wellness program, tuition assistance and vacation accrual that begins right away.

Function/Duties of Position:
The Medical Assistant provides a full range of support as part of the medical care team. This position functions within the Medical Assistant Scope of Boundaries as defined by OHSU. Primary duties of this position are: rooming, collecting patient vital signs, point of care testing, documentation in the electronic medical record (EHR), maintaining clinic flow, stocking exam rooms, assisting with procedures and treatments, and communicating with efficiency and diplomacy. The Medical Assistant works under the clinical direction of the physician, and has a direct reporting relationship to the Practice Manager.

Medical Assistant positions are represented by the AFSCME union. Incentives include:

Salary Range: $19.44 – $26.31 per hour

Applicants may be eligible for a $2,000.00 hiring bonus for positions (some positions will have an additional $1,000.00 bonus, noted below with *)

Individuals may be eligible for a $1000.00 retention bonus after 18 months of employment

Free Tri-Met Pass, plus free rides on the Aerial Tram and Portland Street Car

Experienced certified MAs have an opportunity to promote into a Medical Assistant 2 classification if all criteria is met after one year at OHSU

Current Full Time Medical Assistant openings for the week of June 23rd – June 30th:

Ambulatory Float Pool – South Waterfront – 3 positions

Ambulatory Talent Pool – South Waterfront – 11 positions

Arthritis & Rheumatology Division – Marquam Hill – 1 position*

COVID-19 Response, OHSU Occupational Health – Marquam Hill – 4 positions*

Child Development and Rehabilitation Center – Downtown – 1 position*

Community Hematology Oncology – Downtown – 1 position

Department of Medicine, Medicine Specialties Clinic – Marquam Hill – 2 positions*

Dermatology – South Waterfront – 1 position*

Diabetes Center – Marquam Hill – 1 position*

Digestive Health Center – South Waterfront – 2 positions*

Doernbecher General Pediatrics & Adolescent Health Clinic – Marquam Hill – 2 positions

Ear Nose & Throat, Department of Otolaryngology – Beaverton, OR – 1 position

Ear Nose & Throat, Department of Otolaryngology – Marquam Hill – 1 positions*

Endoscopy – Marquam Hill – 1 positions

Family Medicine at CHH – South Waterfront – 1 position*

Family Medicine at Gabriel Park – Southwest – 2 positions

Family Medicine at Richmond – Southeast – 2 positions*

Family Medicine Richmond Walk-In Clinic – Southeast – 1 position*

Immediate Care – Beaverton, OR – 1 position*

Knight Cancer Oncology – South Waterfront – 2 positions*

Knight Cardiovascular Institute – South Waterfront – 2 positions

Neurology – South Waterfront – 3 positions*

Pediatric Cardiology – Marquam Hill – 1 position*

Pediatric Neurology – Marquam Hill – 1 position*

Pediatric Surgery – Marquam Hill – 1 position*

Plastic and Reconstructive Surgery – South Waterfront – 1 position*

Primary Care Orenco Station – Hillsboro, OR – 2 positions

Surgery Clinics – Marquam Hill – 1 position*

• = This department is offering a $1,000.00 hiring bonus incentive for newly hired employees filling this vacancy

Part Time, Relief, Temporary or Flex Positions:
Center for Women’s Health – 1 part time positions (36 hours per week)

Family Medicine at CHH – South Waterfront – 1 relief position

Required Qualifications:
High School diploma or equivalent

Current BLS certification at hire and must be issued by the American Heart Association (AHA) or Military Training Network branch of AHA (upload documentation with online application)

Successful completion of an OHSU competency test prior to completion of probation or the internal job change evaluation period

One of the following three:
Completion of a nationally recognized accredited medical assistant training program, including a practicum (externship) of at least 160 hours, OR

Successful completion of a formal medical services training program of the United States Armed Forces, OR

Current Oregon Emergency Medical Technician (EMT) license (basic or advance) and national EMT registration with the National Registry of Emergency Medical Technicians (NREMT.)

For those completing medical assistant training or formal military medical services training as referenced above in #1 and #2, the following is also required (Those qualifying under the EMT qualification are exempt from this requirement.)

Medical Assistant (MA) certification received from a nationally recognized and accredited certifying body, upon hire or by the completion of the probationary period or internal job change evaluation period, as appropriate. Must be maintained for the duration of employment.

Currently, these include:
The American Association of Medical Assistants (AAMA), awarding the Certified Medical Assistant (CMA)

The American Medical Technologists (AMT), awarding the Registered Medical Assistant (RMA)

The National Center for Competency Testing, awarding the National Certified MA (NCMA)

The National Health Career Association, awarding the Certified Clinical Medical Assistant (CCMA)

Intermediate computer proficiency

Ability to successfully serve a variety of diverse customers in difficult situations

Ability to provide service excellence, kindness, and compassion to all customers, including patients and other OHSU team members

Skill in developing and maintaining professional relationships

Ability to prioritize work demands

Ability to interpret and follow policies, procedures, and protocols

Basic applied math skills, including calculations and conversions

Proven record of reliable attendance, punctuality, and successful performance with past and present employers

Must be able to perform the essential functions of the position with or without accommodation

Preferred Qualifications:
American Association of Medical Assistants certification (CMA)

Associates Degree

One year of work experience in a medical office setting, including high volume direct patient contact in both front and back office

Experience working with an electronic medical record system, preferably Epic

A bilingual fluency in Spanish, Russian, Vietnamese, Mandarin/Cantonese, Arabic or American Sign Language (Candidate must pass a language proficiency examination provided by OHSU prior to utilizing additional language skills in patient care encounters)

Formal customer service training, conflict management training, and/or communication training

Clinical experience within the past 6 to 9 months

All are welcome:
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or [email protected].