Office Specialist

Initial Posting Date:
05/12/2021

Application Deadline:
05/26/2021

Agency:
Department of Human Services

Salary Range:
$2,638 – $3,855

Position Type:
Employee

Position Title:
Office Specialist 2 (Bilingual Russian/English) Oregon City

Job Description:
We want you to join our team!

This position requires language skills in both Russian and English. The job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements of the position. This position may receive a 5% differential pay based on passing the required language test.

Do you want the opportunity to help match the needs of people in the community with available federal, state and local programs or other resources to meet those needs? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that support children, families and communities? Then, we want to hear from you!

Aging and People with Disabilities (APD), part of the Oregon Department of Human Services , is currently looking for one full-time, permanent dedicated and compassionate individual to provide services as an Office Specialist 2 in our Oregon City office.

OUR AGENCY MISSION

“To help Oregonians in their own communities achieve well-being and independence through opportunities that protect, empower, respect choice and preserve dignity.”

ABOUT THE PROGRAM

WHAT YOU WILL BE DOING

In this position, you will provide assistance to individuals and families seeking services by providing specialized assistance on behalf of program staff. This position helps to guide customers of Aging and People with Disabilities through the sharing of rules, policies, procedures and programs by performing customer service at our front desk in collaboration with other branch staff. This position is responsible to make decisions regarding requests for information from the public. Decisions could include being referred to the community for resources or making appointments with the Oregon Department of Human Services (ODHS) for services.

WORKING CONDITIONS

Works primarily the front desk in a general office environment. May come into contact with upset, and/or difficult people. May require some overtime work before and after scheduled work hours and on weekends. Some travel to attend training or meetings. A valid driver’s license is required.

COVID WORK ENVIRONMENT: This is an essential position with ODHS. The individual in this role will be required to work full-time in the office setting. The position interacts with the public on a daily basis and will have to adhere to COVID-19 safety protocols.

WHAT’S IN IT FOR YOU

When you join the Department of Human Services, you join a community of nearly 10,000 employees dedicated to Oregon’s most vulnerable population. Career growth and development is encouraged through ample training and committee participation opportunities. The State of Oregon offers excellent benefits, including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .

MINIMUM QUALIFICATIONS

Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents; OR

An Associate’s degree; OR

Graduation from a private school of business with a certificate AND one year of general clerical experience.

THE MOST COMPETITIVE CANDIDATE WILL HAVE:
Experience with repetitive data entry

Experience creating spreadsheets, tables, logs, Power Point and graphs

Face-to-face customer service experience in an office setting

Experience communicating decision, rules and/or policy to customers

Successful candidates for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.

HOW TO APPLY

External Applicants: Click on the “Apply” button and submit your application. View this video for help.

Internal Applicants (this includes Current State of Oregon employees): Apply via your employee Workday account. View this job aid for help.

**A current resume and/or an updated Workday application is required to determine if minimum qualifications are met.

GET NOTICED

Your candidate profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. The work experience and/or education section of your application must clearly demonstrate how you meet all the minimum and skills listed above. For additional tips, please visit the Oregon Job Opportunities page, Resources for Job Seekers .

SPECIAL INFORMATION:
To receive Veterans’ Preference, you must complete the required Task that will be sent to you through Workday and will be located under your account profile. This Task will prompt you to attach the appropriate documentation for your Veterans’ Preference point selection. For questions about documentation, please visit: Veterans Resources or call the Oregon department of Veterans’ Affairs at: 1-800-692-9666.

Applicants must be authorized to work in the United States. Applicants who require VISA sponsorship will not be considered at this time.

This position is represented by the Service Employees International Union (SEIU). Note: this recruitment may be used to fill future vacancies.

For questions about the job duties or application process, please contact [email protected] . Please be sure to include the job requisition number.

If you need an accommodation under the Americans with Disabilities Act (ADA) to participate in the application or selection process, please contact our ADA Office at [email protected]

Have questions about Workday, and want some tips on understanding the state application process? Check out this link: https://www.oregon.gov/jobs/Pages/support.aspx

DHS commits to inclusive excellence by advancing equity and diversity in all that we do. We are an affirmative Action/Equal Opportunity employer and encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA+ community members, and others to help us achieve our vision of a diverse and inclusive community.