Part-Time Host, Landmark

Company

Justin Vineyards & Winery, LLC

The Role

At Landmark, we live by the philosophy and guiding principle that the best grapes make the best wine. By sourcing grapes from the finest vineyards and regions, we create the best of California in every bottle.

Our team is seeking a Part-Time Tasting Room Host! As Host, you will be responsible for creating the crucial first impression with Landmark’s guests. You will assist the Wine Guides in all ways possible to create a seamless flow of traffic and an amazing guest experience. The successful candidate will have a passion for wine and for creating memorable experiences for guests while able to direct traffic in a busy tasting room setting.

A Day in the Life at Landmark:
Greet and assist guests to help achieve financial goals including Tasting Room sales, merchandise and food sales, tour program signups, and Wine Society signups

Create and execute engaging, educational, and memorable positive guest experiences

Perform monitoring and stocking duties as assigned

Be timely and punctual with regards to scheduling requirements

Give tours and help other departments as needed

Assist in the development of a 50,000 non-club member list for marketing purposes

Develop innovative ideas to market to potential customers and gather email addresses

Maintain clean and tidy work areas, including:
Tasting Room – must be clear of unnecessary POS and flyers and sanitized regularly

Tasting Room Office – must be clear and available for employees to use as necessary

Garage – ensure back stock of shopping bags, merchandise, and POS is organized and easy to locate

Warehouse – organize wine pallets and coordinate with team to ensure inventory if accessible and neat

Resolve guest concerns/complaints using good judgment and tact, and elevate complaints to management when necessary

Attend tasting room monthly meeting and shorter weekly meetings

Attend local tasting events as directed by the Tasting Room Manager (no long distance travel required)

Collaborate with the Wine Society and Hospitality departments on outreach efforts

Facilitate good communication between all departments (Hospitality, Marketing, Wine Society, Accounting, Production, etc.)

Help with washing and polishing glasses, creating cheese plates, and event setup and breakdown

Your Contribution to Landmark:
COVID vaccination will be required for this position unless candidate has a legally valid exemption

High School Diploma or GED

Two years’ retail sales preferred

Proven success working with others and ability to relate to people at all levels

Possess a passion for wine and the wine industry

Communicate verbally and in writing in English

Ability to perform basic calculations

Proven success in applying common sense understanding to carry out detailed written or oral instructions

Strong problem-solving skills involving a few concrete variables in standardized situations

Quality management – look for ways to improve and promote quality

Judgment – display willingness to make decisions, exhibit sound and accurate judgment, and make timely decisions

Planning/organizing – prioritize and plan work activities, use time efficiently and develop realistic action plans

Safety and security – observe safety and security procedures and use equipment and materials properly

Work Environment & Physical Demands:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually low to moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand (Up to 50% of the time); walk (Up to 50% of the time); sit (Up to 25% of the time); use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms (Up to 25% of the time); climb stairs (Up to 25% of the time); balance (Up to 25% of the time); stoop, kneel, crouch or crawl (Up to 25% of the time); talk or hear (Up to 75% of the time); taste or smell. The employee must occasionally lift and/or move up to 40 pounds (Up to 50% of the time). Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Location

Kenwood, CA

Perks

Our Dedication To You:
Part-Time Vacation, Personal & Sick Accruals

Wine and Merchandise Discounts

All the FIJI water you can drink at work

Wine Education Program

Fun Work Environment

Nestled at the base of the Mayacamas Mountain Range in the Sonoma Valley, Landmark® Vineyards epitomizes the rustic grace and beauty of Sonoma County. Since 1974, Landmark has been dedicated to producing handcrafted, ultra-premium Chardonnay and Pinot Noir, sourcing grapes from unique vineyard sites throughout California to create rich, balanced wines. Its Hop Kiln Estate is a registered California Historical Landmark and expands Landmark Vineyards’ presence with two tasting rooms and properties in Sonoma and the Russian River Valley. Their signature wine, the Overlook Chardonnay, has appeared on The Wine Spectator Top 100 list six times. Landmark’s wines may be purchased via select wine shops and restaurants, or directly from Landmark’s Tasting Room, online store, or through membership in the Wine Society. To discover more about Landmark’s remarkable approach to winemaking, visit www.landmarkwine.com.

The Wonderful Company is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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