Program Associate

World Learning seeks a Program Associate to support the Global Undergraduate Exchange Program (Global UGRAD) team. Funded by the U.S. Department of State, Bureau of Educational and Cultural Affairs, the Global UGRAD Program provides a diverse group of emerging undergraduate student leaders with scholarships to attend U.S. universities for an academic semester and engage in community service and campus involvement. World Learning places students at host institutions, monitors their progress, provides logistical support, ensures compliance with program rules, and conducts orientations and workshops on behalf of the State Department.

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Responsibilities*

• Regularly communicate with students to monitor their progress and act as liaison for questions and problems.
• Make travel and logistical arrangements (e.g. housing and meal plans) on behalf of students.
• Provide extensive administrative support for the program, including use of the online student portal.
• Assist with program orientations and workshops by preparing materials, organizing logistics, and assisting with sessions.
• Assist Program Manager in the student application, placement, and admissions process.
• Set up and maintain comprehensive electronic and paper files.
• Oversee health insurance registration and assist students with their questions.
• Liaise with host institutions, ensuring prompt and professional follow-up.
• Ensure proper receipt collection and reconciliation.
• Make timely payments including monthly stipends, tuition and fees, and book allowances.
• Maintain an active presence on program social networking sites.
• Other duties as assigned.

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Requirements*

• Bachelor’s Degree and two years of related (e.g., international education & exchange, university admissions, student support, regional experience) work experience or Master’s Degree plus one year of related work experience.
• Energetic, flexible, and strong team player.
• Fosters diverse, equitable and inclusive practices and challenges practices which may be exclusionary.
• Effectively copes with change; able to shift comfortably; decides and acts without having the total picture; comfortably handles risk and uncertainty. Demonstrates the ability to function in unstructured work environments and/or uncertain conditions.
• A curiosity about World Learning as a whole, with the aim of being able to effectively represent the organization to external audiences commensurate with the position.
• Office work experience and strong computer skills, including Excel.
• Self-motivated and detail-oriented with excellent organizational ability.
• Strong cross-cultural and communications skills.

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Desired Skills*

• Experience in the Central Asia, Eastern Europe, or with the peoples of one or more of these regions highly desirable.
• Knowledge of U.S. university system or international education highly desirable.
• Relevant foreign language (especially Russian) desired.

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Why World Learning*
Eighty years ago, a group of young Americans sailed to Germany on a cultural exchange program. They returned home with lifelong friendships, a broader understanding of the world, and the ability to empathize with people from other cultures. This was the beginning of The Experiment in International Living. It was also the beginning of World Learning.
The Experiment in International Living is still a vibrant part of World Learning today. But as global needs have grown, World Learning has grown too. Today World Learning operates the SIT graduate school, study abroad programs, and leads international development and civic activism programs throughout the world.
In 60 countries with an annual budget of over $100 million, World Learning empowers people and strengthens institutions that help people learn, grow, and thrive.
Nobel Peace Prize winners and heads of parliament have earned master’s degrees at our School of International Training. College students spend a semester abroad in our Study Abroad program. Judges, police officers and other community leaders hone their skills through our international exchanges. Activists in Myanmar learn community organizing through our international development program.
Today, more than ever, the world needs fully engaged global citizens who recognize what it means to build bridges of tolerance, respect, and understanding and have the knowledge, skills, and international experience to assume leadership positions in the world. At this moment of unprecedented, acute, international need and opportunity, World Learning is responding by re-investing in its programs, deepening their impact, and implementing a global vision for the future.

“World Learning is an equal employment opportunity/affirmative action/veterans/ADA employer, committed to increasing the diversity of its workforce.”

Job Type: Full-time