Receptionist, Medical Practice – Russian/English Bi-Lingual

Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.

Welcomes patients and visitors in person or on the phone, and answering or referring inquiries.

Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.

Ensures availability of treatment information by filing and retrieving patient records.

Maintains patient accounts by obtaining, recording, and updating personal and financial information.

Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.

Helps patients in distress by responding to emergencies.

Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.

Maintains operations by following policies and procedures, reporting needed changes.