Scheduling Coordinator

To be considered for employment, all candidates must be or become fully vaccinated against COVID-19 if selected for hire. Valid medical or religious exemptions will be considered, but serial COVID testing will be required to maintain employment.

Are you an experienced professional looking to make a positive difference in the community? Do you want to use your customer service skills in a team-based environment working with underserved and at-risk patients? Do you want to gain experience in a medical setting? If you answered yes to these questions, then we have a great opportunity for you.

What we’re looking for:

• Someone who thrives in a fast paced, team-centered environment.
• A clear communicator who is able to build strong relationships with all clinic staff and patients.
• Someone who’s passionate about community health and working with underserved populations.
• Someone with excellent phone skills.

What you’ll do:

• Responsible for answering all calls and routing them to the correct departments.
• Scheduling appointments for patients to come in and see the providers.
• Reaching out to patients to schedule follow up appointments.
• Responsible for insurance verification on all scheduled patient accounts.
• Provide great customer service.

What we offer:

• Rewarding work with competitive pay.
• Excellent benefits: Medical, Dental, Vision, Rx, 24/7 telemedicine, profit sharing, 403(b) retirement plan, generous paid time off, paid holidays, Continuing Education and more.

Minimum Qualifications:

• High School Diploma or GED is required.
• One year of experience working in a call center, scheduling appointments, and/or clerical work in a healthcare environment is preferred.
• Bilingual English/foreign language skills required with demonstrated ability to communicate at level 9 on the ALTA language proficiency scale. Russian language fluency is preferred but other languages will be considered.

About YVFWC

We serve more than 181,000 patients across 25 medical clinics, 14 dental clinics, 10 pharmacies, and 64 program sites in two states. We are Level 3 Certified as a Patient-Centered Medical Home (PCMH). With integrated services including medical, dental, pharmacy, orthodontia, primary care nutritional counseling, autism screening, and primary care behavioral health, YVFWC’s patient-centered model of care offers patients the full spectrum of care and shelter assistance, energy assistance, weatherization, HIV and AIDS counseling and testing, home visits, and four mobile medical/dental clinics.

Working at YVFWC

Working in our organization means being the passionate champion for those who have no voice. It means having the opportunity to work with underserved populations and with peers committed to the same work.

At Farm Workers Clinic:

• We will consistently trust one another to work for the common good.
• We will foster integrity by demonstrating ethical behavior and insisting on doing what we say we will do.
• We will demonstrate transparency by being candid and truthful no matter the risk.
• We will create partnerships to strengthen ourselves and our community.
• We will fight for just treatment for all individuals.
• We will let joy in.
• We have the courage to be an agent of change and refuse anything short of excellence.

Our mission celebrates diversity. We are committed to equal opportunity employment.

Job Type: Full-time

Pay: $18.00 – $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Language:

• Russian or any other foreign language fluently (Required)

Work Remotely:

• No