Customer Success Manager (French)
About the role This newly defined role is a key element in the customer journey. The Customer Success Manager (CSM) ensures that a client does not just buy a 3Shape product, but has an exceptional experience with it, too, after the initial purchase has taken place. He/she will guide the user through the remote onboarding program to discover the world of TRIOS. To accomplish this, he/she builds relationships with users, customize the experience, and provide training by following a structured remote […]
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