Diabetes Community Health Worker- Bilingual- Full Time

We Are Hiring:
**This is a community based position, the ideal candidate must live in the Ukranian Village area**

Overview

AMITA Health is assembling a team of Community Health Workers who will serve as “connectors”

between our health care clinicians and our diabetes patients. As a member of this Community Health

Worker Team, you will work with our diabetes patients to assess their level of need for assistance for

things like housing, food assistance, transportation solutions, and to provide assistance by connecting

them with community services that can help them resolve those needs. You will provide education to

them on how to access social and community services and how to achieve and maintain their health in a

culturally appropriate way. As part of our patient services team, you will assist with improving the

quality of care these patients receive by aiding communication between them and their doctor. As a

member of the community, you will develop a working knowledge of local community services and help

our patients navigate those services.

If you’re motivated to help others in your community live the healthiest life possible, we want to hear

from you!!

Opportunity

This is an opportunity to contribute to a new program and new approach to health care! Funded for

two (2) years, this experience will provide you the opportunity to work alongside and communicate with

healthcare professionals, to work directly with patients, to assist with resolving patients’ social risks, and

to build relationships with community service providers.

Responsibilities

• Assist patients in understanding their diabetes care plans and instructions
• Conduct screenings for social determinants of health
• Document activities, action plans, and results according to policies and procedures
• Effectively work with people (staff, patients, doctors, agencies, etc.) from diverse backgrounds

to reduce cultural and socio-economic barriers between patients and institutions

• Work collaboratively and effectively within a team
• Motivate patients to be active, engaged participants in their health and facilitate effective

communication with their healthcare provider(s)

• Build and maintain positive working relationships with patients, providers, community service

agency representatives, supervisors, external partners, and office staff

• May occasionally conduct community education programs, make home visits to patients, and/or

assist patients with applications for public services and assistance for which they qualify

• Continuously expand knowledge and understanding of the following:

o Risk factors and management of diabetes

o Community resources, services, and programs

o Human relations and the procedures used in dealing with the public as part of a service

or program

o Operation functions, policies, and procedures associated with the department

o Procedures and resources available to handle new, unusual, or different situations

What You Will Do:
Support health plan members by meeting non-clinical care management needs.

Provide members with wellness coaching in person, virtually and by phone

Assist members with applications for public aid, payer specific programs, accessing medication, disability benefits, and other non-clinical issues as needed.

Locate and facilitate access to community resources for members.

Provide documentation support related to care management

What You Will Need:
Licensure / Certification / Registration

BLS Provider credentialed from the American Heart Association (AHA) preferred.

Education:
High school diploma or GED required.

Additional Preferences:
Requirements

• Bi-Lingual Spanish/English
• Associates Degree or Community Health Worker Certification preferred
• Current driver’s license and reliable mode of transportation
• 3-years of related work experience (community services, non-profit, patient services, etc.)
• Solid computer skills (email, typing, Adobe PDF, Microsoft Office Suite-WORD, EXCEL, PPT) and aptitude

to learn proprietary software (AMITA Health Community Resources (AHCR), EMRs, Tableau, etc.)

• Strong communication skills, verbal and written

Qualifications

• Demonstrates cultural humility and sensitivity
• Ability to build trustful relationships with patients
• Possesses nonjudgmental and empathetic listening skills
• Ability to show compassion and respect
• Ability to show acceptance of each person and their life journey
• Demonstrates passion and commitment
• Understands strengths and challenges of their community and which strategies will work best
• Ability to document patient case details and informational notes to work collaboratively with program

team

• Ability to calculate, document, and submit basic numerical results regarding one’s work tasks as

required by program standards.

Why Join Our Team:
AMITA Health, one of the largest health systems in Illinois, is comprised of 19 hospitals and more than 230 sites of care. With more than 900 providers in its medical groups, 26,000 associates and 7,000 physician partners, AMITA Health serves over 6.6 million residents in the greater Chicagoland area.

We are committed to improving accessibility to healthcare in the communities we serve. We hold ourselves accountable to our patients and one another, and we work hard to treat the whole person, body, mind and spirit. Our compassionate, talented team members are the source of our strength, and we invest heavily in their well-being. We offer significant professional opportunities, career advancement potential, comprehensive training and competitive wages.

Equal Opportunity Employer:
AMITA Health will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

EEO is the Law Poster Supplement

Please note that AMITA Health will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. AMITA Health will not solicit money or banking information from applicants.