Customer Service Representive
1. Job Summary: The Customer Service Representative is responsible for providing premier customer service to our members, participants, and branch/camp team members which may include but is not limited to determining customer requirements, answering inquiries, resolving problems, fulfilling requests, making recommendations, maintaining and updating databases, tracking incoming calls, and assisting with online system troubleshooting. 2. Essential Functions: Provide premier customer service via phone, email, chat and customer portal to members, participants and internal branch/camp team […]
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