Customer Service Team Leader
Job Description: Key Responsibilities: The Customer Service Team Leader is responsible for helping to lead the team to ensure all customers receive superior service Act as the primary management contact for Customer Service when the CS Supervisor is not available Act as Manager On Duty (MOD) on weekends and holidays on a rotational basis with CS Supervisor Assist with recruiting, scheduling, coaching, training, and performance management as needed to develop an effective team with a […]
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