PATIENT EXPERIENCE REPRESENTATIVE
Overview: Serves as liaison between patient and hospital staff while functioning as a patient liaison interfacing with patients, families, staff and hospital administration; assists patients in interpreting hospital policies, procedures and services, and in obtaining solutions to problems and concerns. Responsibilities: Introduces the service of Patient Experience, and explains and interprets to patients and family members the philosophy, policies and procedures of the hospital along with the discussion and education of the Patient’s Bill of […]
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