Head of Customer Experience Department, Strategy Division
Kyiv, Ukraine / KYIVSTAR Київстар – Corporate Strategy Department / Full-time Responsibilities: · Studying of innovative approaches in customer experience management in various industries and implementation of effective new practices in the company. · Development of customer experience strategy and providing its implementation and integration to the company’s overall strategy; · Providing regular metrics for customer experience measuring of the Company’s customers and a process for regular customers’ feedback collection; · Providing an eco-system and […]
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