Director of Investigations

Graphika’s mission is to map the world’s social media networks, so that online spaces can thrive authentically. We create large-scale, in-depth maps of social media landscapes and conversations to help businesses discover how communities form online and how influence and information flows within large scale networks. Founded on the pioneering work of social and network science scholars, Graphika uses deep learning to identify the people, connections, messages, and conversations online that matter for customers from Facebook and Twitter, to T-Systems and ABinBev. Our interdisciplinary team uses our unique, patented set of technologies and tools to create and apply new, rigorous analytical methods that enable customers to engage in online communities meaningfully to grasp opportunities or mitigate risk online. Our work has informed the U.S. Senate Select Committee on Intelligence on election interference.

About The Role

Graphika is looking for an experienced online investigator to lead our growing Investigations team. This person will have a proven track record identifying and exposing multiple forms of online manipulation, from uncovering state-backed covert information operations to unravelling conspiratorial networks and mapping out extremist communities. The ideal candidate is an outstanding writer and communicator, able to distill complex and nuanced information down to the actionable intelligence required by our clients. They will also be comfortable producing public-facing industry research that adds to our understanding of online actors and how they operate. This role is a leadership position in our team: the successful candidate will be expected to lead, nurture and grow a team of talented investigators, while maintaining demanding standards of accuracy and investigative rigour. If you are an experienced leader with stand-out communication skills, an exhaustive eye for detail, and insatiable drive to answer hard questions, then please apply.

Areas of Responsibility

Lead a team of investigators to detect, investigate, and expose varying forms of online manipulation and online harm, from state-backed IO to conspiratorial and extremist movements

Produce in-depth investigative reports that clearly and concisely detail our findings

Regularly deliver industry-leading research that adds to our understanding of online actors and the way they operate

Review and edit reports for clarity, accuracy and investigative rigour. Act as the lead quality assurance authority for Graphika’s investigative work

Manage a growing team of talented investigators, with an emphasis on personal development

Present to clients and senior stakeholders as a subject matter expert on IO and investigative techniques

Juggle competing demands to meet tight deadlines and deliver reports to the highest-possible standards of accuracy

Assist with business development opportunities and partnership proposals

Advocate for your team and play an integral role helping shape Graphika’s future

Qualifications

5+ years experience in online investigations

In-depth knowledge of IO actors, techniques and practices

Demonstrated expertise in OSINT, as well as attribution methods and standards

Proven ability to identify and expose information operations and other forms of online manipulation

Strong writer and communicator with an exhaustive eye for detail

Ability to manage resources and people under pressure to produce results

Management experience, ideally leading a team of two or more people

A strong “investigative nose” and understanding of what makes a good lead worth pursuing. A drive to follow a thread to its end and answer difficult questions

Preferred

Language fluency (Russian, Chinese, Arabic, or Farsi)

Experience working with Trust & Safety teams at social media platforms and other large organizations

Experience in an adjacent industry, such as online Trust & Safety, threat intelligence, or journalism

Benefits

Unlimited PTO, with a company-mandated minimum of 10 days of vacation time taken per year + 16 Graphika holidays

100% healthcare (health, vision, dental) premium coverage for employees; 50% premium coverage for families

401(k)

Access to Samata Health Therapy Platform, with six free sessions for all Graphikans

Remote personal office setup stipend + 20% of home internet costs covered

Location

We are happy to consider applicants who are located in the continental US, as long as candidates can get to Washington DC as needed for meetings, and are generally available during EST work hours.

Graphika is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.