Health Department Program Assistant

WAGE: $38,000 per year

LOCATION: IRCO Pacific Islanders and Asian Family Center

8040 N.E. Sandy Blvd.,

Portland, OR 97213

APPLY AT: www.irco.org

STATUS: Full Time with Benefits

PROGRAM(S): Health Department

REPORTS TO: Community and Public Health Supervisor

OPENING DATE: August 2, 2021

CLOSING DATE: Open until filled

REQUIREMENTS: English required. Fluent in one of the following languages preferred:

Arabic, Burmese, Chuukese, Congolese, Farsi, Karen, Nepali, Russian,

Somali, Spanish, Swahili, Tongan or Vietnamese languages.

GENERAL POSITION SUMMARY:
This position provides professional, clerical and project support for the Health Team by entering

program data accurately, completely, and timely. This person will need to know basic video

conferencing platforms such as zoom, google meet, outlook teams to assist with virtual

community presentations. The job requires excellent time management, ability to work across

multiple databases, and the ability to work independently. The job requires flexibility, excellent

interpersonal skills, project coordination experience, and the ability to work well with all levels

of employees, clients and vendors. Often time this position has to balance requests by various

shareholders. The work is in a constantly changing social service environment.

ESSENTIAL FUNCTIONS:

• Provide timely and accurate data entry
• Basic video conferencing platforms such as zoom, google meet, outlook teams to assist

with virtual community presentations

• Maintain records of all credit card purchase receipts and documentation per IRCO

policies and protocols

• Work with ETO administrator, supervisor, and CHW staff to maintain clear communication

and establish data systems to ensure the steady flow of information

• Maintain confidentiality
• Online ordering of groceries and occasionally buying culturally specific foods in store for

COVID-19 impacted community members

• Assist with a variety of Administration functions, including ordering and maintaining office

supply inventory, photocopying and filing as needed

• Gather and compile a variety of professional level correspondence, often of a confidential

nature, photocopy materials and perform other related office/administrative tasks

SECONDARY FUNCTIONS:

• Attending internal and external trainings and meetings remotely.
• Participate in IRCO staff meeting

JOB SPECIFIC QUALIFICATIONS:

• Must have the ability to function in a positive manner in a demanding work

environment

• Must have working knowledge of video conferencing platforms such as zoom, google

meet, outlook teams to assist with virtual community presentations

• Demonstrate a high degree of flexibility, to respond to priorities and schedules that

change frequently to meet commitments

• Strong ability to multi-task and meet multiple, sometimes conflicting deadlines
• Utilize a personal computer, read and analyze data in hard copy and on a computer

screen.

• Successfully respond to situations of pressure involving individual circumstances

balanced against agency policies and goals

• Maintain a high level of confidentiality
• Listen for understanding and assist in problem solving
• Communicate with a variety of personality types and levels of the organization as well

as with persons outside of the organization

• Communicate verbally and in writing to individuals and groups and by telephone
• Must be punctual, maintain a good attendance record, and be able to work flexible

hours to meet the availability of participants and customers

• Able to use basic office equipment, telephone, copier, fax machine, and personal

computer

• Ability to sit, stand, walk, drive, talk on the telephone and/or use PC for long periods of

time

KNOWLEDGE:
Education: Some college course work (2)

Experience: Less than one year of experience is required (2)

Licensure, Certification: N/A

Additional Language Required: English Required, fluent in one of the following languages

preferred: Arabic, Burmese, Chuukese, Congolese, Farsi, Karen, Nepali, Russian, Somali,

Spanish, Swahili, Tongan or Vietnamese languages.

Computers: All positions at IRCO require use of a computer and experience working with

Microsoft Products including but not limited to Microsoft 365, Excel, Word, Outlook and

PowerPoint. In addition this position specifically requires: Basic video conferencing platforms

such as zoom, google meet, outlook teams to assist with virtual community presentations

SKILLS:Communication:
Some interaction with those inside the organization to exchange factual information (2)

Creativity:
Processes and procedures are well defined (1)

EFFORT:Mental:
There is minimal variation in tasks. The job holder is free to determine in which order tasks are

completed, but cannot choose to not complete a task (2)

Physical:
Position requires little physical effort such as lifting, carrying, or constant movement, but does

allow for movement needed to complete work tasks (1)

RESPONSIBILITY:Impact and Influence:
Minimal need or ability to analyze problem or concepts or make decisions on the information.

Dollar amounts influenced would be considered small. Responsibility for the prudent use of

assets does not extend beyond own work responsibilities. (2)

Work Independence:
Positions perform routine work with regular supervision and generally are given instructions or

written procedures. Positions occasionally encounter variation and are encouraged to suggest

ways to respond, but can’t take final action without approval (2)

Planning:
Positions at this level have little to no planning responsibility beyond the need to schedule own

work and determine impediments to own work schedule. (1)

Supervision:
Positions at this level are not responsible for any supervisory functions or responsibilities, but

may occasionally be asked to orient and/or train new employees or volunteers. (1)

WORKING CONDITIONS:Environment:
This level has a work environment that is well protected, with virtually no hazards or

obstacles. There is very little element of personal risk or hazard. Job conditions are stable,

usually well managed, and very comfortable. (1)

Schedule:
The work schedule is mostly stable and does not fluctuate without prior notice. (2)

HOW TO APPLY:
Applications are accessible on the IRCO website, www.irco.org. This position requires the

completion of an IRCO application. Attach resume and cover letter to IRCO application form and

submit to [email protected]. Materials submitted without a completed application are considered

incomplete and will not be considered. Due to the high volume of applications received, we will

not be able to contact each applicant or return calls regarding the status of your application.

ABOUT IRCO:
The Immigrant and Refugee Community Organization (IRCO) is a non-profit organization

established in 1976 to serve immigrants, refugees, and the broader community in Portland,

Oregon. Our mission is to promote the integration of refugees, immigrants, and the community

at large into a self-sufficient, healthy, and inclusive multiethnic society. Find out more at

www.irco.org.

IRCO IS AN EQUAL OPPORTUNITY EMPLOYER